LS Digital - Associate Director - Creative Client Servicing (10-14 yrs)

Company Name: Logicserve Digital Consultancy Services Pvt.
Ltd.

Designation: Associate Director.

Department: Creative CS.

Experience 10+ Years.

Location: Ghansoli Navi Mumbai.

Roles and Responsibilities :

- Client Relationship Leadership: Serve as the senior point of contact for key clients, fostering strategic partnerships and driving long-term business growth.

- Strategic Oversight: Develop and execute client engagement strategies, ensuring alignment with business objectives and industry trends.

- Project Leadership: Oversee the management of multiple high-value projects, ensuring seamless execution, adherence to deadlines, and top-tier deliverables.

- Creative & Strategic Collaboration: Work closely with internal creative, strategy, and production teams to develop innovative campaigns that exceed client expectations.

- Quality & Brand Governance: Ensure all creative outputs align with client brand guidelines, industry best practices, and overall strategic objectives.

- Financial Management: Drive revenue growth by managing budgets, optimizing cost efficiencies, and identifying opportunities for upselling and cross-selling.

- Issue Resolution & Risk Mitigation: Act as the escalation point for client concerns, proactively addressing challenges and ensuring client satisfaction.

- Performance Tracking & Insights: Lead data-driven reporting, analyze campaign performance, and provide strategic recommendations for continuous improvement.

- Team Leadership & Development: Mentor and guide the client servicing team, fostering a high-performance culture and ensuring professional growth.

Mandatory Skills Account Management, Creative Solutioning, Strategy, Leadership, Team Building.