Manager

1 Building first mile last mile capacity through hiring partners and ensuring proper placement of vehicles as per schedules

2 Identified leads through online/ field sources; be the point of contact interviewed; Negotiation selected partners

3 Conducting Vendor ROI (Return on Investment) and Profit Loss analysis

4 Engaged with the existing new business partners in managing their performances and increased the service levels

5 Organizing driving training programs for improving existing and new partners service and performance

6 Help and coordinate vendor onboarding processes

7 Ensuring optimum utilization of vendor resources through data analysis strategy implementation

8 Escalations/Greivance Handling and retaining Business Partners

9 Managing Business partner relations within the Operations Department

10 Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions