Executive - Customer Support (2-4 yrs)

We're Hiring: Customer Support Executive

Location: Mumbai, Maharashtra

Full-Time | 2-4 Years Experience

CTC: - 2.5-3.5 LPA

Job Description:

- Handle customer queries via phone, email, and chat in a professional and timely manner

- Coordinate with design, sales, and installation teams to resolve client issues

- Provide accurate information about products, order status, and post-installation services

- Maintain customer data and communication records

- Ensure high levels of customer satisfaction and build long-term relationships

- Assist with scheduling site visits, follow-ups, and service requests

- Customer Support/Customer Service

- Modular Kitchen/Interior Design/Home Interiors

- After-Sales Support

- Strong Communication (English, Hindi, or Marathi)

- Order Tracking & Issue Resolution

- Client Coordination

- Escalation Handling

- Team Collaboration

- Job Type: Full-time

Benefits:

- Health insurance

- Paid sick time

- Paid time off

- Provident Fund

Schedule:

- Day shift

- Morning shift

Requirements:

- Is Candidate ready to join company at Andheri West, Mumbai?

- Is Candidate residing near Andheri West?

- Candidate must have experience in Customer Handling?

- Candidate must have experience in Social Media (like IM, Facebook) Handling?

- Work Location: In person

Send your resume to reach out via WhatsApp at 8130882977