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19 Merlin Group Jobs
Asst. Manager / Manager - Customer Care
Merlin Group
posted 1 day ago
Job Description
- To handle high end customers. Single point of contact (RM).
- ERP knowledge (Farvision recommended)
- Doing welcome calls, payment collection calls & other work related outbound calls
- Attending customer walk ins
- Attending to customer emails
- Attending customers inbound calls
- Ensure releasing timely demands
- To achieve collection targets and to deal with defaulters
- To resolve the customer’s query within TAT
- Sale Agreement execution & registration
- To attend registrar’s office for sale agreement registrations
- To process all sort documentation work since booking till handover of flat (ERP & manual both)
- Tracking of payment, creation of MR, reconciliation with accounts
- Doing all sort of amendment, cancellation, revival and nomination
- Releasing broker bills
- To issue builder NOC & TPA / Loan documents
- Coordination with Banks for timely disbursements
- To visit project sites
Employment Type: Full Time, Permanent
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What people at Merlin Group are saying
Customer Care Manager salary at Merlin Group
reported by
1
employee
with 23
years exp.
₹8.1
L/yr - ₹10.4
L/yr
37%
more
than the average Customer Care Manager Salary in India
View more details
What Merlin Group employees are saying about work life
based on 117 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Merlin Group Benefits
View more benefits
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