Founding Customer Success Manager - SaaS - US Market (2-7 yrs)

- Lead upselling and cross-selling to grow account value

- Manage end-to-end client relationships and coordination

- Identify and close new business opportunities within existing accounts

- Oversee pilot implementations with a focus on maintaining a 100% success rate

- Create and execute strategic account growth plans

- Drive revenue through consultative selling and tailored solutions

- Monitor performance against sales targets and optimize accordingly

- Collaborate with internal teams (Product, Marketing, Solutions) to develop client-specific offerings

The Successful Applicant:

- 4 to 5 years of experience in sales, customer relationship management, or account management.

- Strong background in SaaS, or AI-driven business solutions.

- Proven track record in closing deals, managing complex sales cycles, and exceeding revenue targets.

- Experience working with US Enterprise clients