Salesforce Solution Architect

• Role & responsibilities:

Solutioning and Architecture:

• Lead the solution design process for new business opportunities, understanding client needs and translating them into comprehensive and innovative Salesforce solutions across Marketing Cloud, Salesforce platforms.
• Architect scalable, secure, and high-performing Salesforce solutions that align with client business objectives and technical landscapes.
• Define the overall technical vision and solution blueprint, including data models, integration strategies, customization approaches, and deployment plans.

Pre-Sales Support:

• Act as the primary technical point of contact during the pre-sales process, collaborating closely with sales teams to understand client requirements and develop winning strategies.
• Conduct discovery workshops and requirements gathering sessions with prospective clients.
• Develop and deliver tailored solution proposals, statements of work (SOWs), and pricing estimates.
• Contribute to the creation of compelling sales collateral, including presentations, demos, and proof-of-concept (POC) frameworks.
• Participate in client presentations and RFP/RFI responses, articulating our technical capabilities and solution differentiators.

Go-to-Market Strategy:

• Contribute to the development and refinement of our Salesforce & AI go-to-market strategies, identifying target industries, use cases, and solution accelerators.
• Collaborate with marketing teams to create impactful content, including whitepapers, webinars, and case studies, showcasing our Salesforce expertise.
• Stay abreast of the latest Salesforce product updates, industry trends, and competitive landscape to inform our solution offerings and market positioning.
• Identify opportunities for new service offerings and solution packages based on market demand and technological advancements.
• Represent the company at industry events and conferences, showcasing our Salesforce capabilities and thought leadership.

Internal Collaboration and Knowledge Sharing:

• Collaborate closely with delivery teams to ensure a smooth transition from pre-sales to project execution.
• Provide technical guidance and mentorship to sales and delivery teams on Salesforce best practices and solution approaches.
• Contribute to the development of internal knowledge assets, methodologies, and best practices related to Salesforce solutioning and pre-sales.

Required Skills and Experience:

• Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience:
• 10+ years of experience in the Salesforce ecosystem, with a significant focus on solution architecture and pre-sales activities.
• Deep and broad knowledge of the Salesforce platform, including Data Cloud, Marketing Cloud
• Proven track record of successfully architecting and presenting complex Salesforce solutions to enterprise clients.
• Strong understanding of Salesforce architecture principles, integration patterns, data migration strategies, and security considerations.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• Experience leading and facilitating client workshops and requirements gathering sessions.
• Ability to develop compelling value propositions and ROI justifications for Salesforce solutions.
• Strong business acumen and understanding of common business processes across various industries.
• Experience responding to RFPs/RFIs and developing detailed solution proposals and SOWs.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Certifications: Relevant Salesforce Consultant certifications (e.g., Sales Cloud, Service Cloud, Agentforce, Experience Cloud, Data Cloud, CPQ, FSL, Accredited Professional Certifications, etc.) are highly preferred.