Compensation Partner

Role & responsibilities

Job Summary: This role will require the candidate to have a very strong bias towards execution and handling compensation and benefits query matters. He/She should have a good degree of handling customer expectations in line with a defined SLA. The role will be monitored not only the quantity of transactions and volume but the quality of resolution. It will require someone who understand the Compensation and benefits world and must bring in situational thinking of how to address a query through analysis presentation and solutioning to the respective stakeholders. He/She will have to partner independently with the HR leads and also internally with the Comp and Benefits leads and other teams.

Key Responsibilities:

• Act as the single point of contact for all operational queries on Compensation and benefits matters coming to the Global compensation and benefits team.
• Subject matter expert in Compensation and benefits matters.
• Ability to articulate query handling, logging in requests.
• Handle all queries within a defined SLA of 1 working day including frequent updates to stakeholders on issues logged.
• Analyze each requests, gather data and initiate follow-ups and closures
• Expert in bias towards execution, closures and proactiveness.
• Must be able to analyze, present the findings and summarize to both HR or internal leadership the problem statement and way forward.
• Should be able to conduct Root cause analysis and handle stakeholder communication at senior levels too.
• Ensure compliance with all relevant laws and regulations related to compensation.
• Should be able to understand the implications of resolution through both breadth and depth of the matter.

Qualifications:

• Bachelors or Masters degree in Human Resources, Business Administration, or a related field.
• Minimum of 7-9 years of experience in compensation management role
• Good stakeholder management skills
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Should be agile and able to manage multiple projects and meet deadlines.
• Advanced Excel skills.
• Strong mentor and coach to assigned team members if any.
• Highly proactive with a strong bias towards execution and closure of matters.
• Self starter with ability to multi task, multi prioritize and strong drive.

Preferred Qualifications:

• Experience in a similar industry.
• Preferred someone from a Compensation and benefits shared services portfolio who has handled multiple geographies.