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Muthoot
Fincorp
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26 Muthoot Fincorp Jobs
Customer Service Executive
1-3 years
₹ 1L/yr - 4.1L/yr (AmbitionBox estimate)
Fazilka, Muktsar
20 vacancies
Customer Service Executive
Muthoot Fincorp
posted 1 week ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Key Job Responsibilities
- To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
- Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
- Responsible to handle day to day transactions and valuables.
- Maintain all data and records related to daily transactions
- Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being
Knowledge, Skills & Attributes
- Result Orientation
- Customer Service & Retention Focus
- Digital Mindset
- Relationship Building
- Process Knowledge/ Orientation
- Effective Time Management
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills Proficiency in local language and English
Role Requirements
Educational Qualification – Graduate
Employment Type: Full Time, Permanent
Read full job description What people at Muthoot Fincorp are saying
Rating based on 1.6k Customer Service Executive
reviews
Anonymous · Customer Success, Service & Operations
in Bhimadole
Good service for the customer
- Salary - Excellent
Working hours Timings were not strict , cash limit, Gold booking Items were some only in product Swaranavarsham, no Proper Holidays for employees
Customer Service Executive salary at Muthoot Fincorp
What Muthoot Fincorp employees are saying about work life
Muthoot Fincorp Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Free Transport 
Team Outings 
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