Warehouse Executive

You should apply if you have:

• 15 years of experience in return management, logistics, or supply chain operations.
• Understanding of customer service, warehouse operations, and inventory management.
• Hands-on experience or familiarity with tools like Viniculum, Uniware, or similar.
• Strong Excel and data analysis skills.
• Good communication skills and ability to collaborate across teams.
• Awareness of return policies and compliance in e-commerce, retail, or manufacturing.

You should not apply if you:

• Are not comfortable handling operations or physical inventory environments.
• Lack attention to detail in quality checks or data handling.
• Prefer not to coordinate with multiple departments like customer support, logistics, or warehouse teams.
• Cannot take ownership of process improvements and reporting.\

Skills Required:

• Return Management
• Warehouse Coordination
• Inventory Control
• Quality Check
• Fraud Detection & Compliance
• Data Analysis (Excel, MIS)
• Communication & Team Collaboration
• E-commerce operations exposure

What will you do?

• Return Management & Operations
• Oversee the end-to-end return process including product inspection, restocking, and disposal.
• Ensure compliance with return policies and regulations.
• Analyze return trends, identify root causes, and implement improvements.
• Detect and reduce losses from fraudulent returns.
• Customer Support & Warehouse Coordination
• Handle return shipment queries, refunds, and exchanges.
• Collaborate with warehouse and logistics teams to process defective items.
• Ensure seamless coordination with customer support for return-related updates.
• Inventory & Quality Control
• Conduct quality checks on returned products.
• Maintain accurate records and inventory updates for returns.
• Coordinate product reallocation or disposal with the warehouse.
• Data Analysis & Reporting
• Create regular return trend and defect reports.
• Suggest return policy updates based on insights and analytics.

Work Experience:15 years in a similar role in logistics, RTO management, warehouse or supply chain operations.

Working days: Monday - Saturday

Location: Vishwakarma Colony, Prahladpur, Delhi (Work from Office)

Perks:

• Friendly atmosphere
• High learning & personal growth opportunity
• Flexible timings
• Diverse work environment