Hotel Operations Manager

About the Role:

We are seeking a highly skilled Brand Standard & Revenue Auditor to play a crucial role in

ensuring that our franchised properties meet the highest standards of brand standards and revenue integrity. In this role, you will be responsible for conducting thorough audits, assessing revenue streams, and ensuring the consistent application of our brand standards across all franchises. This is a key position that requires a keen eye for detail, a strong understanding of operational processes, and the ability to drive improvements in revenue assurance.

Key Responsibilities:

1. Ensuring Adherence to Brand Standards:

You will be responsible for ensuring that all franchised properties comply with our established brand standards. This includes assessing the overall quality, service delivery, and operational practices to maintain a consistent and strong brand identity.

2. Conducting Structured Audits of Franchise Assets:

You will travel periodically to the United States to perform structured audits of franchise assets. These audits will focus on both brand compliance and revenue performance, ensuring that all aspects of the franchise operation align with company expectations.

3. Building Expertise in Revenue Suppression Techniques:

A key part of your role will involve understanding and identifying revenue suppression techniques. You will develop the necessary expertise to detect and address discrepancies in revenue reporting, helping to maintain financial transparency across the franchise network.

4. Performing Revenue Assurance Audits:

You will conduct detailed audits to ensure that franchises are accurately reporting their revenues. This will involve identifying any instances of suppressed revenue and providing recommendations to correct these issues.

5. Collaboration with DBP & PPM Teams:

After each audit, you will collaborate closely with the DBP and PPM teams to ensure that any deficits identified-both from brand compliance and revenue assurance audits are discussed in detail and addressed effectively. Strong communication. and teamwork will be essential in resolving these issues.

6. Unlocking Suppressed Revenue:

You will have clear targets for unlocking suppressed revenue across franchises. Your focus will be on ensuring that franchises achieve their full revenue potential by addressing any underlying causes of suppressed reporting.

Please Note :- Only Hospitality background experience candidates will be consider for this role.