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270 PepsiCo Jobs

Customer executive

3-8 years

₹ 2.9 - 10L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Srinagar, Jammu

1 vacancy

Customer executive

PepsiCo

posted 1 week ago

Job Description

 Overview 

  •  Job Overview 



    CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.

    The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.
  •  Responsibilities 

  • Key Metrics

    Sec Value Achievement Vs. Plan

    Outlets/Distribution Addition

    Range Selling (Including focus on innovation)

    %age Outlet billed

    Order Cancellation Rate



    Market

    Delivering Secondary monthly targets and Gross Revenue growth

    Planning routes efficiently to increase productivity

    Increase Net Distribution by increasing number of outlet served

    Increases Weighted Distribution by increasing SKU count in existing outlets

    Ensuring stock availability and Rack Execution as per planogram

    Relationship building in the market to maximize customer satisfaction



    Training & Communication

    One-on-One training of PSRs to develop business understanding & sales capability

    Monthly target setting for each salesmen

    Works with salesmen in market to coach him/her on market execution

    Monitors salesmen performance using regular sales reports

    Communicates incentives and motivates salesmen to achieve targets



    Distributor

    Distributor/Hub/Spokes appointment and retirement for territories

    Managing DB health (ROI) by ensuring adherence to Joint Business plan

    Jointly responsible for recruitment and retention of sales representatives

    Minimizing expiry/stales by ensuring FIFO and stacking norms of products

    Tracking correct and timely delivery of orders in the market

    Ensuring food compliance of every distributor

    Facilitating development of distributor on PepsiCo sales competencies
  •  Qualifications 

  • Qualifications:



    Key Capabilities / Competencies



    1. FMCG Sales and Distribution Model

    2. Computer Excel, Word, Outlook

    3. Local language (good to have) and Basic English

    4. Data proficiency ROI Model



    Skills



    1. Negotiation

    2. Communication

    3. People management

    4. Time Management

    5. Critical Thinking

    6. Analytical Ability

    7. Problem Solving



    Key Interfaces



    Internal

    Area Sales Manager

    Market Development Manager

    Sales Development Manager

    Revenue Manager

    Supply Chain Manager

    Unit Finance Manager

    Unit HR Manager



    External

    Customers

    Distributors

    Salesmen | 3rd Party



    Qualifications

    - Any under graduation /Post Graduation

    - Experience>3 Years

    - FMCG/ Similar Sales and Distribution

    Qualifications:



    Key Capabilities / Competencies



    1. FMCG Sales and Distribution Model

    2. Computer Excel, Word, Outlook

    3. Local language (good to have) and Basic English

    4. Data proficiency ROI Model



    Skills



    1. Negotiation

    2. Communication

    3. People management

    4. Time Management

    5. Critical Thinking

    6. Analytical Ability

    7. Problem Solving



    Key Interfaces



    Internal

    Area Sales Manager

    Market Development Manager

    Sales Development Manager

    Revenue Manager

    Supply Chain Manager

    Unit Finance Manager

    Unit HR Manager



    External

    Customers

    Distributors

    Salesmen | 3rd Party



    Qualifications

    - Any under graduation /Post Graduation

    - Experience>3 Years

    - FMCG/ Similar Sales and Distribution

    Key Metrics

    Sec Value Achievement Vs. Plan

    Outlets/Distribution Addition

    Range Selling (Including focus on innovation)

    %age Outlet billed

    Order Cancellation Rate



    Market

    Delivering Secondary monthly targets and Gross Revenue growth

    Planning routes efficiently to increase productivity

    Increase Net Distribution by increasing number of outlet served

    Increases Weighted Distribution by increasing SKU count in existing outlets

    Ensuring stock availability and Rack Execution as per planogram

    Relationship building in the market to maximize customer satisfaction



    Training & Communication

    One-on-One training of PSRs to develop business understanding & sales capability

    Monthly target setting for each salesmen

    Works with salesmen in market to coach him/her on market execution

    Monitors salesmen performance using regular sales reports

    Communicates incentives and motivates salesmen to achieve targets



    Distributor

    Distributor/Hub/Spokes appointment and retirement for territories

    Managing DB health (ROI) by ensuring adherence to Joint Business plan

    Jointly responsible for recruitment and retention of sales representatives

    Minimizing expiry/stales by ensuring FIFO and stacking norms of products

    Tracking correct and timely delivery of orders in the market

    Ensuring food compliance of every distributor

    Facilitating development of distributor on PepsiCo sales competencies

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at PepsiCo are saying

    4.0
    Rating based on 180 Customer Executive reviews

    Likes

    here i am learning too much like sale market releted

    • Skill development - Excellent
    • +1 more
    Dislikes

    no salary well too much facing problem month closing time

    • Promotions - Poor
    Read 180 Customer Executive reviews

    Customer Executive salary at PepsiCo

    reported by 197 employees with 1-14 years exp.
    ₹2.5 L/yr - ₹10.4 L/yr
    74% more than the average Customer Executive Salary in India
    View more details

    What PepsiCo employees are saying about work life

    based on 2.7k employees
    66%
    49%
    39%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    PepsiCo Benefits

    Submitted by Company
    Health and insurance benefits
    Work/life benefits
    Well-being
    Retirement benefits
    Submitted by Employees
    Job Training
    Health Insurance
    Free Transport
    Soft Skill Training
    Team Outings
    Cafeteria +6 more
    View more benefits

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