PCI India - Senior Manager - HR Operations (12-15 yrs)

Job Title: Senior Manager HR (Operations, Data & Compliance)

Location: Delhi

Experience: 12 to 15 years

About the Role:

We are looking for a dynamic and experienced Senior Manager HR (Operations, Data & Compliance) to join our team at PCI.

This role is ideal for an HR leader with a strong track record in operational excellence, compliance management, and HR analytics.

You will be responsible for leading pan-India HR operations, ensuring statutory compliance, and driving automation and data-based decision-making across the HR function.

Key Responsibilities (KRAs):

- Lead and manage end-to-end HR operations across all locations in India

- Ensure 100% statutory and labor law compliance across units, audits, and internal policies

- Develop and monitor governance frameworks, SOPs, and internal HR controls

- Oversee and enhance the usage of HRMS systems and dashboards for better decision-making

- Drive HR analytics and reporting for leadership to support strategic HR initiatives

- Collaborate with cross-functional teams to ensure HR process alignment and effectiveness

- Identify and implement automation opportunities to streamline HR operations

- Support audits, manage documentation, and ensure readiness for internal and external inspections

- Mentor and guide regional HR teams to maintain operational excellence

- Act as the key point of contact for compliance-related queries and labor inspections

Skillset & Qualifications:

- 12 to 15 years of progressive HR experience with a strong focus on operations, compliance, and HR data analytics

- In-depth knowledge of Indian labor laws, compliance frameworks, and regulatory filings

- Proficient in using HRMS platforms (SAP SuccessFactors, Oracle, Darwinbox, etc.) and creating dashboards/reports

- Strong analytical mindset with the ability to interpret and present HR data effectively

- Excellent leadership and stakeholder management capabilities

- Proven track record in handling multi-location, fast-paced environments

- Strong attention to detail, process orientation, and project management skills

- Effective communicator with the ability to build trust across all levels of the organization