MS Dynamics 365 Developer (7-15 yrs)

Job Description :

Job Title : MS Dynamics D365 CE (Customer Engagement) Consultant

Shift Timings : Should be available till 10-11 PM IST

Location : Remote, Work from Home

Experience required : 7 to 15 years

This role requires a strong understanding of supply chain workflows, sales processes, and system integrations to improve operational efficiency and data consistency.

Key Responsibilities :

CRM (D365 CE) Lead Management :

- Improve lead management processes and data consistency

- Standardize and govern accounts, contacts, and lead data through Master Data Management (MDM)

- Configure system elements to enhance sales tracking and reporting

Product Management Integration :

- Optimize Ratelinx/TMS integration for accurate shipping workflows

- Standardize Unit of Measure (UOM) and replenishment processes

- Work closely with cross-functional teams to align CRM and supply chain needs

System Integration Optimization :

- Develop and manage D365 CE integrations with third-party platforms like DynamicWeb

- Ensure seamless data flow between CRM, ERP, and other enterprise applications

- Collaborate with IT and business teams to enhance system performance and usability

Required Skills Experience :

- Minimum 5 Years Experience in D365

- Holding a Microsoft Certification for D365 professional

- Extensive expertise in D365 CE (Customer Engagement), including configuration, customization, and best practices

- Experience in DynamicWeb Integration and CRM-ERP integrations

- Strong understanding of supply chain workflows, lead management, and sales processes

- Proficiency in Master Data Management (MDM) strategies for CRM data governance

- Experience with TMS (Transportation Management Systems), preferably Ratelinx

- Knowledge of Unit of Measure (UOM) standardization and replenishment processes

- Strong communication and collaboration skills to work across technical and business teams

- Ability to drive process improvements, system optimization, and user adoption

Preferred Qualifications :

- Tech/ BE/ MCA from reputed universities/ College

- Experience with Power Platform (Power Automate, Power BI, Power Apps)

- Background in supply chain management, logistics, or manufacturing

- Familiarity with Azure, AWS, or other cloud integration tools

- Certifications in Microsoft Dynamics 365 or related technologies