Senior CIAM Engineer

The Senior CIAM Engineer will be responsible for the implementation, customization, management of our CIAM solution - Ping Identity Platform (formerly known as ForgeRock). In the role, the incumbent will be working closely with our clients and application teams to understand business requirements, define solutions/strategies and implement them. Below is a summary of tasks expected: Working with clients to develop CIAM strategies, architectures, and implementation plans.
Integrate applications to CIAM solution and conduct proof of concepts.
Installation, configuration and implementation of CIAM products
L3 incident/problem management and assist in obtaining audit artifacts as required.
Collaborate with business and technical teams to understand requirements and propose solutions.
Documentation of technical requirements, flowcharts, architecture/topology, APIs.
The Group IAM External Identity team enables the organization to securely store and manage external identities (e.g. customers and agents) and control their access to applications and services. They have implemented a customer identity and access management (CIAM) solution to support Prudential in this regard. It is a centralized platform to manage external identities and authentication featuring user registration, self-service account management, consent and preference management, single sign-on (SSO), multi-factor authentication (MFA), access management, and directory services. Most notably, the Senior CIAM Engineer will support the delivery of the following initiatives:

• Integration of enterprise business applications to group CIAM solution.
• Migration of identities from legacy systems to the CIAM solution.
• Improve authentication and authorization capabilities of business applications.
• Enable single sign-on (SSO) to business applications and 3rd party services
• Improve resiliency and enhance capabilities of the CIAM solution.