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17 Radical Minds Jobs
Customer Care Executive
0-3 years
₹ 1.5L/yr - 2.5L/yr
Gurgaon / Gurugram
30 vacancies
Customer Care Executive
Radical Minds
posted 1 day ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role and Responsibilities
- Handle customer inquiries via phone, email, or chat regarding travel bookings, cancellations, and modifications.
- Provide accurate travel information, such as flight schedules, visa requirements, and hotel details.
- Resolve complaints efficiently while maintaining a high level of professionalism.
- Maintain updated knowledge of travel regulations and company policies.
- Document customer interactions and report recurring issues.
Employment Type: Full Time, Permanent
Read full job description
What people at Radical Minds are saying
Rating based on 97 Customer Care Executive
reviews
Anonymous · Customer Success, Service & Operations
in Noida
Likes
Flexible for employees and tl understand concern of employees, employees tell jenuin.
Dislikes
Ego centric supervisor. I was doing job there and getting quality issue so send email to TL that this is reason so not coming. TL called in office said that take quality session then do your job continue. I said ok and went for quality session to mayank kashyap who is deputy manager of training. I was telling my issue to him, he inte..Read More
Customer Care Executive salary at Radical Minds
reported by
295
employees
₹1.3
L/yr - ₹4
L/yr
9%
less
than the average Customer Care Executive Salary in India
View more details
What Radical Minds employees are saying about work life
based on 690 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Radical Minds Benefits
View more benefits
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