Branch Manager - FTL Transportation

Role Overview

We are looking for an experienced and results-driven professional to lead branch operations in the FTL transport sector. The Branch Manager will be responsible for ensuring seamless logistics execution, maintaining high levels of customer satisfaction, and driving the growth of the branch through efficient operational and team management.

Key Responsibilities

• Oversee and ensure timely and efficient placement of vehicles across all branches.
• Ensure strict adherence to Standard Operating Procedures (SOPs) across branch operations.
• Actively engage in onboarding and attaching market vehicles to boost operational agility.
• Build and sustain a robust vendor network across regions to ensure fleet availability.
• Supervise daily logistics operations including transportation, warehousing, and distribution of bulk materials.
• Ensure full compliance with company policies and regulatory standards.
• Implement and monitor operational SOPs to drive efficiency.
• Develop strong relationships with clients, address inquiries, and resolve issues promptly.
• Oversee billing, collections, and ensure accurate financial reporting.

Key Skills & Competencies

• Deep understanding of FTL (Full Truck Load) transport operations and market vehicle procurement
• Proficient in logistics ERP systems and data reporting tools
• Strong analytical, problem-solving, and decision-making abilities
• Demonstrated leadership and team development skills
• Effective communicator with strong interpersonal abilities