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52 SBI Mutual Fund Jobs
Customer Service
SBI Mutual Fund
posted 3 weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
We are looking to hire a Customer Service Officer to bring in excellence in service. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.
Roles and Responsibilities
- Maintains a positive, professional demeanour and supports an environment that values uncompromising excellence in service.
- Promptly answers customer inquiries in a manner that exhibits quality service.
- Brings a service orientation that supports the field sales force in meeting their obligations to their clients
- Maintains an updated knowledge of SBIMF Products and develops an understanding of how market forces affect the funds.
- Maintains a current knowledge of policies and procedures as per SEBI Guidelines. Demonstrates the ability to clearly communicate policies, procedures and product features to Customers.
- Handling Walk in investor queries & coordinating with R&T for resolution.
- Maintaining MIS - Daily, weekly and Monthly sales MIS. Publish campaign MIS
- Accepting applications of Purchase, Redemption, Switch, Special Products & Requests.
- Reporting Liquid & High Value transactions. Preparing Daily MIS, Monthly report, Time Stamping Register & DTR, processing KYC.
- Sighting credits in bank for the transactions reported.
- Ensuring the proper cut off times as per SEBI rules.
Employment Type: Full Time, Temporary/Contractual
Read full job description
What people at SBI Mutual Fund are saying
What SBI Mutual Fund employees are saying about work life
based on 382 employees
Strict timing
Monday to Saturday
Within city
Day Shift
SBI Mutual Fund Benefits
Submitted by Company
Learning Wellness Engagement Recognition
Submitted by Employees
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
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