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10 Ericsson Senior Engineer Jobs
Senior Engineer- IP
8-15 years
₹ 5.2 - 17.5L/yr (AmbitionBox estimate)
Noida
1 vacancy
Senior Engineer- IP
Ericsson
posted 2 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Actively Supervising of ITSM Ticket queues to maintain MTTR.
- Analytical skills like logical thinking, Problem solving & handling assignments are mandatory.
- Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).
- First point of contact for support of any alarm/event/KPI related issues.
- Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.).
- Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA).
- Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function.
- Node health checks and backups & trouble-shoot the deviation identified.
- Sharing details for MIR & CSR to respective teams.
- End to End Network Understanding.
- 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling.
- Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing.
- Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP.
- IP Security protocols- IPSEC, GRE, VPN, CGNat.
- CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN.
- Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces).
- Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable.
- Good Communication & trouble-shooting skills.
- 8-15 years of relevant in IP Domain
Employment Type: Full Time, Permanent
Read full job description What Senior Engineer at Ericsson are saying
Rating based on 401 Senior Engineer
reviews
Anonymous · Engineering - Software & QA
in Kolkata
Great working culture and best for maintaining work and personal balance
- Job security - Good
More technical opportunities need to be created within the organisation.
Senior Engineer salary at Ericsson
What Ericsson employees are saying about work life
Ericsson Benefits
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