Kiosk Manager - Retail (5-7 yrs)

Job Description.

- As a Kiosk Manager, you will be responsible to capture and open positions across pan India.

- Overseeing the daily operations and performance of a designated kiosk or a group of kiosks.

- This role involves managing staff, optimizing sales, and ensuring a positive customer experience.

- The Kiosk Manager is also accountable for inventory management, financial reporting, and maintaining the overall appearance of the kiosk.

Responsibility:

- Expand and open kiosk counters across pan India.

- Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.

- Monitor staffing levels, schedule shifts, and allocate resources efficiently.

- Set and achieve sales targets and key performance indicators (KPIs).

- Implement strategies to drive sales, upsell products, and maximize revenue.

- Ensure that customers receive excellent service and have a positive experience at the kiosk.

- Address customer inquiries, concerns, and feedback promptly.

- Recruit, train, and supervise kiosk staff.

- Conduct performance evaluations and provide feedback to team members.

- Foster a positive and motivated work environment.

- Manage inventory levels and ensure stock is replenished as needed.