IT Application Manager (7-12 yrs)

We are currently hiring IT Application Manager for a leading conglomerate/manufacturing client.

Role : IT Application Manager

Work Mode : Work From Office

Location : Chennai(Teynampet)

Working days : 5 and half working days(Two Saturdays will be off)

Industry Preference : Any Manufacturing Industry

Job Roles & Responsibilities :

- Responsible for overseeing the development, implementation, and maintenance of software applications (excluding SAP) within the organization

Application Management :

- Collaborate with business users & cross functional teams to understand their requirements and suggest suitable solutions.

- Provide technical support and guidance.

- Oversee the lifecycle of non-SAP applications, including procurement, implementation, configuration, and upgrades.

- Ensure applications meet business requirements and operate effectively within the organization's IT ecosystem.

- Ensure seamless integration of non-SAP applications with other enterprise systems, including SAP and legacy software.

- Ensure applications adhere to organizational security policies and regulatory compliance requirements.

Support and Troubleshooting :

- Review the pending actions, follow-up and escalate in case of any issues.

- Ensure timely resolution of critical issues with the help of the vendor.

- Establish and monitor application performance metrics and troubleshoot performance bottlenecks.

Continuous Improvement :

- Stay updated on industry trends and emerging technologies to recommend innovative solutions.

Key Skills and Competencies :

Technical Expertise : In-depth knowledge of non-SAP applications (e.g., PLM, MES, CRM, HRIS, WMS, etc.).

Project Management : Proficient in managing large-scale application implementation and integration projects.

Analytical Skills : Strong problem-solving skills with the ability to analyze and optimize complex systems.

Communication : very good verbal and written communication skills to collaborate with technical teams and business users.

Qualifications and Experience :

Education : Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Experience :

- 8-10 years of experience in IT applications management.

- Hands-on experience in software development/project management/ enterprise software solutions and integrations in a manufacturing/cpg organizations.

Certifications : ITIL Certification (preferred)

Performance Metrics :

- Uptime and performance of non-SAP applications.

- Adherence to project timelines and budgets.

- Efficiency improvements through process automation and optimization.