Senior Server Engineer

Job Description:
Role: Senior Server Engineer

Work Location: Gandhinagar

Working Mode: 5 days Work from office

Shift Timings: 7 pm to 4 am IST (Saturday to Wednesday)

About the role:

The Server Senior Administrator is responsible for the installation, maintenance, and support of server infrastructure to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers, and suppliers.

Responsibilities:

• Responsible for providing, planning, conducting, and directing the analysis of complex business initiatives to be actioned upon.
• Provide technical support and resolve requests around the Systems technology verticals.
• Acts as SME escalation on site and on-call support within the internal IT Server Operations team for high severity issues, VIP service requests, in-progress projects, and vendors.
• Work hand in hand with other technology teams to provide solutions to end user needs.
• Documentation and Implementation of Standard and Normal Changes and support for Emergency Changes.
• Work along with other teams to plan and deploy patches and or upgrades to the Virtual Desktop Infrastructure environment entire stack.
• Perform peer reviews for Method of Procedure and enforce Policies and standardization.
• Operates medium to highly complex tasks on Proxmox,Vmware, Horizon, Cisco M7 and UCS platforms.
• Handle and support Cloud technologies as GCP, Azure and AWS
• Configure System settings as per global policies and standardization.
• Operate Virtual platforms  configure and operate DNS, DHCP, Active Directory, NTP,
• Shared Folder Services, Proxies, Windows Operating Systems, and related technologies.
• Provides Support to Global Security Audits acting as POC from IT Server Operations Team within the Auditor Interviews and evidence asks.
• Collaborate with Engineering New Client Launches and new technology projects (tasks), enabling new business and features.
• Perform other project-related duties as requested by management, hardware and software maintenance on servers devices/ cloud, and virtual services.

Skills:

• Problem-solving and decision-making skills.
• Excellent communication and interpersonal skills
• Teamwork and Remote Work skills.
• Ability to respond to External & Internal requests
• Fast adaptation to technology changes

Knowledge:

• vCenter & ESXi Strong knowledge and practice background
• Windows Active Directory strong knowledge and practice background
• Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates.
• Common troubleshooting knowledge for multi-tiered architecture.
• Powershell Scripting and Bash Shell Scripting.
• Proxmox, VMWare Horizons - VDI Integration with VMWare and Active Directory
• Netapp and VirtualSan knowledge and practice background.
• Cisco UCS and Dell Servers Knowledge (VxRail + HyperConverge/Hyperflex)
• Cloud Technologies knowledge including but not limited to GCP, Azure, AWS,
• Linux knowledge: administration, maintenance and deployment.
• Miscellaneous Application Services; Squid, IIS, Apache, SFTP, TFTP, Postfix, etc.
• Knowledge in Cloud interaction in any/all of these technologies: GCP, Azure,AWS.

Studies & Experience:

• Bachelor in Computer Science or Information Systems degree.
• VCA DBT - VMWare Certified Associate (desirable)
• MCSA - Microsoft Certified Solutions Associate (desirable)
• VCP DTM - VMWare Certified Professional Desktop and Mobility (desirable)
• Experience in Virtualization, Proxmox, VMWare and Virtual Desktop Environments
• Experience in Microsoft Windows, Active Directory and entire Windows Stack.
• Infrastructure Management, Physical Servers, Physical Storage, etc.
• Minimum of 6+ years experience in a systems development role. mandatory

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously 
• We grow together through spirited teamwork 

About Telus Digital:Telus Digital is the operating name of Telus International Inc., a Canadian technology company.

TELUS (NYSE & TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.

TELUS's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011.

TELUS India is a leading India-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS India has four sites -- two in Noida and one in Bengaluru, and one we are in process of setting up our shared service center in Gandhinagar.

Learn more at: www.telusdigital.com