Training Coordinator

Key Responsibilities

• Serve as the main liaison for internal teams needing assistance with registering customers and partners for training programs.
• Design and manage open enrollment schedules to meet regional and global demand.
• Provide expert guidance on operational processes related to the delivery of educational offerings, including logistics, platform use, and reporting.
• Collaborate with Education Services, Marketing, and Product teams to support the rollout and adoption of new and updated training programs.
• Maintain accurate records of training schedules, attendee lists, and program completions.
• Support the optimization of registration and scheduling processes, identifying areas for automation or improved efficiency.
• Monitor course consumption and provide reports or insights to stakeholders as needed.
• Troubleshoot and resolve issues related to training logistics, including last-minute cancellations, scheduling conflicts, and platform access.

• 3-5 years of experience in an operations or training coordination role, preferably within the enterprise software or SaaS industry.
• Proven experience managing scheduling, logistics, and customer/stakeholder communication.
• Strong understanding of enterprise software delivery environments and customer lifecycles.
• Excellent organizational, problem-solving, and multitasking skills.
• High attention to detail with the ability to manage complex scheduling requirements.
• Exceptional communication and interpersonal skills.
• Familiarity with Learning Management Systems (LMS), CRM tools (eg, Salesforce), and project management platforms (eg, Smartsheet, Asana) a plus.

• Experience supporting global or multi-regional education/training programs.
• Ability to influence and collaborate with cross-functional teams.
• Knowledge of Broadcom s product portfolio and customer ecosystem is an asset.

• A dynamic, collaborative work environment
• Opportunities to drive meaningful impact on customer success and product adoption
• Competitive compensation and benefits package
• Professional development opportunities within a global enterprise