WebSpiders - Business Analyst (4-6 yrs)

Job Description :

Key Responsibilities :

- Engage with internal and external stakeholders to gather, analyze, and document business requirements, processes, and workflows.

- Translate business requirements into detailed functional specifications, use cases, user stories, wireframes, and process maps.

- Work with product managers, developers, UX/UI designers, and QA teams to ensure the end solution meets business expectations.

- Lead and facilitate discovery sessions, stakeholder interviews, workshops, and requirements elicitation activities.

- Support product roadmap development, feature prioritization, and sprint planning.

- Prepare and maintain documentation such as BRDs, FRDs, SRS, user manuals, and training materials.

- Conduct gap analysis and impact assessments for new initiatives and changes to existing systems or processes.

- Assist in defining acceptance criteria, validating test cases, and participating in UAT to ensure solution quality and alignment.

- Act as a liaison between business teams and technology teams to clarify requirements and manage scope changes.

- Identify opportunities for business process improvement and automation based on data and stakeholder input.

- Monitor project progress, track deliverables, and support the project manager in communication and reporting activities.

Key Requirements :

- Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field.

- Strong understanding of SDLC, Agile/Scrum, and Waterfall methodologies.

- Experience working on web and mobile platforms, CRM systems, or enterprise applications is a plus.

- Proficient in creating user stories, process flows, wireframes, and mockups.

- Hands-on experience with tools like Jira, Confluence, MS Visio, Figma, Excel, PowerPoint, or Lucidchart.

- Strong analytical, problem-solving, and organizational skills.

- Excellent verbal and written communication skills with the ability to convey complex concepts clearly.

- Ability to manage multiple tasks, prioritize deliverables, and work independently or collaboratively.

Preferred Qualifications :

- Certification in Business Analysis (CBAP, CCBA, or PMI-PBA) or Agile frameworks (CSPO, CSM).

- Familiarity with data analytics, reporting tools (e.g., Power BI, Tableau), and basic SQL is a plus.

- Exposure to industry domains such as fintech, healthcare, retail, or SaaS-based products.