Manager - Transformation - Consulting Firm (9-15 yrs)

Job Position Title: Manager (Level- M1, M2 , M3) -CLM (Contract and compliance) - Contract lifecycle Management-Bangalore.

Experience: 9 to 11 years' experience in implementing Source to Pay or Contract Management technologies

Location: Bangalore

Role:

Will be responsible for overseeing the end-to-end implementation of CLM solutions for our customers. This role involves managing project timelines, coordinating with cross-functional teams, ensuring customer satisfaction, and driving the successful deployment of CLM systems.

The ideal candidate will have a strong background in project management, contract management, Source to Pay /Lead to Cash transformation, and software implementation

Responsibilities:

- Work with internal and external stakeholders to track pursuits

- Engage with prospective and existing customers to understand their needs

- Showcase product/solution concepts & offerings via presentations, demos and effective documentation

- Knowhow of the different CLM technologies in the market to share perspectives with the client

- Demonstrated experience in creating business case, industry specific decks, conducting client demos and support with proposal creation

Project Management:

- Lead and manage CLM implementation projects from initiation to completion.

- Develop detailed project plans, including timelines, milestones, and resource allocation.

- Monitor project progress and make adjustments as necessary to ensure successful completion.

Customer Engagement:

- Serve as the primary point of contact for customers during the implementation process.

- Conduct regular status meetings with customers to provide updates and address any concerns.

- Ensure customer requirements are accurately captured and met throughout the project.

Team Coordination:

- Coordinate with internal teams, including sales, product development, and support, to ensure seamless project execution.

- Assign tasks to team members and monitor their progress.

- Facilitate communication and collaboration among team members.

Technical Implementation:

- Oversee the configuration and customization of CLM software to meet customer needs.

- Ensure data migration and integration with existing systems are performed accurately.

- Conduct user training sessions and provide ongoing support to customers.

Quality Assurance:

- Implement best practices and standards for CLM implementations.

- Conduct regular quality checks to ensure the solution meets customer expectations.

- Address any issues or defects promptly to maintain project quality.

Documentation and Reporting:

- Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.

- Provide regular updates to senior management on project status and performance.

- Prepare post-implementation reports and conduct project reviews to identify areas for improvement.

Mandatory skill sets:

- Excellent customer service and sales skills.

- Experience in presales/sales/solution consulting

- Strong verbal and written communication.

- Excellent phone and presentation skills.