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Head of Quality Assurance Outsourcing Operations

10-15 years

Bangalore / Bengaluru

1 vacancy

Head of Quality Assurance Outsourcing Operations

Yash Papers

posted 2 weeks ago

Job Role Insights

Fixed timing

Job Description

Head of Quality Assurance \u2013 Outsourcing Operations

Location: Bangalore(with travel to East, Southeast, and West Asia, global vendor sites, USA and LATAM)
Company: Pakka
Team: USACommercial
Industry: Sustainable Packaging / Food Service Ware / Manufacturing
Job Type: Full-Time


AboutUs
At Pakka,we are committed to delivering eco-friendly, compostable packagingsolutions that meet the highest standards of quality and sustainability.As we scale our operations globally, we are looking for a QualityAssurance Head to lead and elevate our QA systems across outsourcedmanufacturing partners.


YourMission
Asthe Head of Quality Assurance \u2013 Outsourcing Operations, you will beresponsible for designing and implementing a robust, multi-tiered qualityassurance system that ensures all sourced materials, manufacturing processes,and final products, supporting global norms and methods.


KeyResponsibilities
  • QA & QC for outsourcing operations including global vendor sites.
  • Develop and implement a four-tiered QA system tailored to vendor operations.
  • Lead product launches using best-in-class project management and the five-stage gate process.
  • Reduce rework, waste, and non-conformance through in-line QA checkpoints and process controls.
  • Investigate and resolve quality complaints with structured root cause analysis and preventive actions.
  • Collaborate cross-functionally with procurement, logistics, production, and R&D teams.
  • Ensure vendor qualification, audits, and corrective actions are executed effectively.
  • Maintain compliance with international certifications and regulatory standards.
  • Support technical services for sales, marketing, and customer-facing teams.






    WhatYou Bring
    • Bachelors degree in Chemical Engineering, Industrial Engineering, Food Technology, or related field (Masters in Quality Management or Operations preferred).
    • 10+ years of progressive experience in QA/QC, ideally in manufacturing, food packaging, FMCG, or industrial sectors.
    • Proven experience in building or scaling QA systems in fast-growing environments.
    • Strong background in supplier quality assurance and project management.
    • Experience working in multinational or export-oriented environments, especially in the Americas.
    • Proficiency in statistical tools, design of experiments, and quality documentation systems.


      WhyJoin Us?
      • At Pakka, we believe in doing business thats good for people and the planet. Our global team is united by a shared commitment to innovation, integrity, and impact
      • Be a key leader in a mission-driven company shaping the future of sustainable packaging.
      • Work with a global team committed to innovation, quality, and environmental impact.
      • Lead initiatives that directly influence product excellence and customer satisfaction.


        Readyto raise the bar in quality assurance?
        Applynow and help Pakka deliver excellence\u2014every time.



Employment Type: Full Time, Permanent

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Day Shift
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Yash Papers Benefits

Free Transport
Health Insurance
Team Outings
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Soft Skill Training
Cafeteria +6 more
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