Senior Manager : Motherhub Operations

Job Title: Senior Manager Motherhub Operations
Location: Based on requirement
Department: Motherhub Operations

Job Purpose:

The Senior Manager – Motherhub Operations is responsible for leading and managing large-scale hub operations involving dry goods processing, storage, inventory control, and distribution. This role ensures seamless functioning of the hub with a focus on operational efficiency, quality compliance, cost optimization, and safety. The ideal candidate will bring a strategic mindset, strong leadership, and proven operational expertise in high-volume supply chain environments.

Key Responsibilities:

1. Strategic Operations Oversight

• Oversee end-to-end operations of the motherhub including inbound, storage, processing, and outbound movement.
  
• Design and implement standard operating procedures for scalability, efficiency, and compliance.
  
• Drive continuous improvement initiatives across key operational areas.
  

2. Quality & Compliance Management

• Implement food safety and regulatory standards (FSSAI, HACCP) across operations.
  
• Conduct regular quality audits and drive compliance improvement measures.
  

3. Warehouse & Inventory Excellence

• Manage high-volume warehousing with focus on FIFO/FEFO, inventory accuracy, and reduction of aging stock.
  
• Implement best practices in inventory control, automation, and WMS/TMS utilization.
  

4. Team Leadership

• Lead a team of warehouse managers, supervisors, and operational staff.
  
• Drive performance management, upskilling, and employee engagement across all levels.
  
• Foster a culture of safety, accountability, and teamwork.
  

5. Supply Chain & Distribution

• Coordinate with logistics teams and 3PL partners to ensure timely and cost-effective deliveries.
  
• Monitor and optimize route planning, cost per shipment, and last-mile service levels.
  
• Support demand planning and ensure inventory availability.
  

6. Health, Safety & Hygiene

• Enforce health and hygiene protocols in compliance with food safety and facility standards.
  
• Monitor safety performance metrics and implement risk mitigation plans.
  

7. Budget & Cost Management

• Manage operations budgets and drive cost reduction initiatives.
  
• Track key metrics and analyze trends to support leadership with actionable insights.
  

8. Stakeholder & Cross-Functional Coordination

• Partner with supply chain planning, procurement, customer service, and external vendors to meet business goals.
  
• Serve as an escalation point for operational challenges.
  

Qualifications & Experience:

• Education: Bachelor's degree in Supply Chain, Engineering, Business, or related field. MBA preferred.
  
• Certifications: HACCP, ISO 22000, Six Sigma (preferred)
  
• Experience:
  
• Minimum 5 years of experience in supply chain, warehouse, or logistics management
  
• At least 2 years in a leadership role managing high-volume distribution centers or hubs
  

Skills Required:

• Strong leadership and team management skills
  
• Advanced proficiency in WMS, TMS, and Excel-based reporting
  
• Analytical thinking and problem-solving mindset
  
• In-depth knowledge of warehouse compliance, safety, and food handling standards
  

Key Performance Indicators (KPIs):

• Inventory accuracy and stock aging
  
• Order fulfillment rate and on-time delivery
  
• Operational cost per shipment
  
• Compliance and audit scores
  
• Employee performance and safety adherenceRole & responsibilities

Preferred candidate profile