Prepare for Your Zeta Interview with Real Experiences!
View interviews
AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Zeta Team. If you also belong to the team, you
can get access from
here
Zeta
Compare
All Filters
155 Zeta Jobs
Director/ Senior Director - Account Management
Zeta
posted 4 days ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
Responsibilities:
- Managing Client Relationships
- Delivery Oversight
- Strategic Alignment
- Overall Project Governance and Reporting
- Commercial Responsibility P&L
- Farming (Protect, Upsell, Cross-sell)
Job Description:
- 1. Client Relationship Management
- Primary point of contact for the client throughout the engagement lifecycle.
- Builds trusted advisor relationships with client stakeholders client needs and delivered solutions.
- Oversees the execution of the engagement/project, ensuring timelines, scope, and quality standards are met.
- Works closely with project managers, delivery teams, and domain experts.
- Ensures risks and issues are addressed proactively.
- Accountable for the financial health of the engagement (budget, margins, billing).
- Identifies opportunities for upselling or cross-selling within the engagement.
- Negotiates changes in scope, pricing, and timelines when needed.
- Ensures that the engagement aligns with the client s strategic objectives.
- Provides thought leadership and consultative insights.
- Facilitates long-term partnership growth beyond the current engagement.
- Conducts regular status reviews and executive updates.
- Tracks and reports key performance indicators (KPIs) and service level agreements (SLAs).
- Ensures proper documentation and compliance with contractual obligations.
2. Delivery Oversight
3. Commercial Responsibility
4. Strategic Alignment
5. Governance and Reporting
Skills:
- A minimum experience of 15 years
- Business and Functional understanding of Credit Card business and Platform.
- Strong client-facing communication and negotiation skills.
- Ability to manage cross-functional teams and influence without authority.
- Financial acumen and project delivery experience.
Experience and Qualifications:
- B.E/ B.Tech & MBA Preferred.
Zeta is an equal opportunity employer.
At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.
Employment Type: Full Time, Permanent
Read full job description
What people at Zeta are saying
What Zeta employees are saying about work life
based on 274 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Compare Zeta with
Paytm
Compare
Fractal Analytics
Compare
Kiya.ai
Compare
MathCo
Compare
Watchyourhealth.com
Compare
Innovatiview India Ltd
Compare
Sedemac Mechatronics
Compare
Hughes Systique Corporation
Compare
Shorthills AI
Compare
eligarf Technologies
Compare
Sequretek It Solutions
Compare
BIZONGO
Compare
Deutsche Telekom Digital Labs
Compare
Exponentia.ai
Compare
CoinDCX
Compare
The Hi-tech Robotic Systemz
Compare
MoEngage
Compare
KORE.AI SOFTWARE INDIA
Compare
Dozee
Compare
AlgoLeap Technologies
Compare
Similar Jobs for you
Zeta Mumbai Office Location
Mumbai Office
Directiplex, Old Nagardas Road, Andheri (East)
Mumbai
400069
400069
Director/ Senior Director - Account Management
15-20 Yrs
Mumbai
Finance, Medical Billing, Client Relationship Management +6 more
Senior Product Manager - CEO Office (Stealth Startup)
8-13 Yrs
Bangalore / Bengaluru
SQL, Web Development, Product Management +6 more
Lead Software Development Engineer - Mobile
7-10 Yrs
Bangalore / Bengaluru
Architecting, Coding, Product Management +6 more
Senior Software Development Engineer - iOS
5-10 Yrs
Bangalore / Bengaluru
Networking, Architecture, Coding +5 more
Senior Software Development Engineer - Android
5-10 Yrs
Bangalore / Bengaluru
Networking, Architecture, Coding +4 more
Manager - Data Analytics, Credit Card Portfolios
10-15 Yrs
Bangalore / Bengaluru
Data Analytics, SQL, Customer Support +6 more
Director - Engineering (Backend).
15-20 Yrs
Bangalore / Bengaluru
Architecture, Automation Testing, Operations +5 more
Software Development Engineer - II Backend
3-4 Yrs
Bangalore / Bengaluru
Medical Coding, Python, Ruby Rails +5 more
Senior Software Development Engineer
5-8 Yrs
₹ 41L/yr - 52L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
Medical Coding, Computer Science, Backend +5 more
Sr. Associate - People Tech & Analytics
3-8 Yrs
Bangalore / Bengaluru
Data Analysis, Python, Excel +7 more
Share an Interview