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Customer Service Executive (Life Insurance)
Zopper
posted 2 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Manage grievances and escalate complex issues to senior team members or supervisors when necessary.
- Resolve customer complaints by providing effective solutions, alternatives, or refunds as per company policies.
- Collaborate with internal teams to ensure seamless resolution of customer issues.
- Life Insurance experince is mandatory.
Employment Type: Full Time, Permanent
Read full job description
What people at Zopper are saying
Customer Service Executive salary at Zopper
reported by
2
employees
with 6-12
years exp.
₹3.4
L/yr - ₹4.4
L/yr
26%
more
than the average Customer Service Executive Salary in India
View more details
What Zopper employees are saying about work life
based on 287 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Zopper Benefits
Submitted by Company
Health Insurance Job Training Soft Skill Training Team Outings
Submitted by Employees
View more benefits 
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Zopper Noida Office Location
Noida, Uttar Pradesh Office
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Plot 1, BGR Tower, Film City, Sector 16A, Noida, Uttar Pradesh 201301
Noida, Uttar Pradesh
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