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Capita
3.6
based on 2.3k Reviews
Company Overview
Associated Companies
Company Locations
Working at Capita
Company Summary
Overall Rating
3.6/5
based on 2.3k reviews
4% below
industry average
Critically rated for
Promotions/Appraisal, Salary & Benefits, Skill Development
Work Policy
Permanent work from home
37% employees reported
Monday to Friday
76% employees reported
Flexible timing
61% employees reported
No travel
76% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
216 employees reported
Cafeteria
204 employees reported
Health insurance
176 employees reported
Office cab/shuttle
166 employees reported
View all benefits
About Capita
Founded in2005 (20 yrs old)
India Employee Count5k-10k
Global Employee Count50k-1 Lakh
India HeadquartersIndore, Madhya Pradesh, India
Office Locations
--
Websitecapita.com
Primary Industry
Other Industries
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Capita is a consulting, digital services and software business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens. We do this by combining our talent, creativity, software, technology and innovation with sector knowledge and proven skills and expertise underpinned by our scaled operational platforms. We have over 63,000 talented, committed and engaged employees, who are essential to delivering business critical services and solutions across all our markets. We work with clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations.
Vision: To deliver value to our customers by providing high quality service while continuously improving, innovating and optimising resources.
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Brands of Capita
IT SERVICES
1.0
• 1 review
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Capita Ratings
based on 2.3k reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
858
4
636
3
334
2
144
1
310
Category Ratings
3.7
Work-Life Balance
3.5
Job Security
3.5
Company Culture
3.4
Work Satisfaction
3.3
Skill Development
3.1
Salary & Benefits
2.9
Promotions/Appraisal
Capita is rated 3.6 out of 5 stars on AmbitionBox, based on 2.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Capita
based on 2.1k reviews
3.6
Rated by 781 Women
Rated 3.7 for Work-Life Balance and 3.6 for Job Security
3.6
Rated by 1.4k Men
Rated 3.7 for Work-Life Balance and 3.5 for Job Security
Work Policy at Capita
based on 177 reviews in last 6 months
Permanent work from home
37%
Hybrid
35%
Work from office
28%
Capita Reviews
Top mentions in Capita Reviews
+ 5 more
Compare Capita with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 2.3k reviews | 3.7/5 based on 37k reviews | 3.7/5 based on 85.3k reviews | 3.7/5 based on 50.7k reviews |
Highly Rated for | No highly rated category | Job Security Company culture | Job Security Work-Life balance | Job Security |
Critically Rated for | Promotion/Appraisals Salary & Benefits Skill development | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Permanent work from home 37% employees reported | Hybrid 84% employees reported | Work from office 80% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | 3.6 Good rated by 781 women | 3.8 Good rated by 11k women | 3.8 Good rated by 24.6k women | 3.8 Good rated by 14.5k women |
Rating by Men Employees | 3.6 Good rated by 1.4k men | 3.6 Good rated by 23.4k men | 3.7 Good rated by 55.5k men | 3.7 Good rated by 33.8k men |
Job Security | 3.5 Good | 4.2 Good | 4.6 Excellent | 3.8 Good |
View more
Capita Salaries
3.1
rated by 2.3k employees for salariesSoftwaretest Engineer
(602 salaries)
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₹2.2 L/yr - ₹8.5 L/yr
Senior Software Consultant
(550 salaries)
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₹8.8 L/yr - ₹26 L/yr
Customer Service Executive
(456 salaries)
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₹1.5 L/yr - ₹7.2 L/yr
Software Consultant
(396 salaries)
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₹4 L/yr - ₹16.3 L/yr
Senior Customer Service Executive
(325 salaries)
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₹1.8 L/yr - ₹5.5 L/yr
Process Leader
(311 salaries)
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₹3.2 L/yr - ₹7.5 L/yr
Team Manager
(259 salaries)
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₹4.5 L/yr - ₹11 L/yr
Senior Associate
(201 salaries)
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₹2.1 L/yr - ₹6 L/yr
Quality Analyst
(153 salaries)
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₹3 L/yr - ₹6.5 L/yr
Technical Lead
(137 salaries)
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₹14 L/yr - ₹32 L/yr
Capita Interview Questions
Interview questions by designation
Top Capita interview questions and answers
Get interview-ready with top interview questions
Interview Process at Capita
based on 37 interviews in last 1 year
Interview Experience
3.8
Good
Difficulty level
Easy
26%
Moderate
70%
Hard
4%
People are getting interviews through
based on 96 Capita interviews
Job Portal
36%
Referral
15%
Walkin
13%
Recruitment Consultant
7%
*29% candidates got the interview through other sources
High confidence
Capita Jobs
Capita Subsidiaries
Pay point india
4.0
• 66 reviews
Capita Insurance Services
4.1
• 11 reviews
Orange Travels
4.7
• 5 reviews
Capita Business Services
1.2
• 4 reviews
Computerland UK
3.0
• 3 reviews
Westpoint
4.0
• 1 review
Report error
Capita Offices
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Capita FAQs
When was Capita founded?
Capita was founded in 2005. The company has been operating for 20 years primarily in the IT Services & Consulting sector.
Where is the Capita headquarters located?
Capita is headquartered in Indore, Madhya Pradesh.
How many employees does Capita have in India?
Capita currently has more than 5,200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Capita based on the number of reviews submitted on AmbitionBox.
Does Capita have good work-life balance?
Capita has a Work-Life Balance Rating of 3.7 out of 5 based on 2,200+ employee reviews on AmbitionBox. 65% employees rated Capita 4 or above, while 35% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Capita work-life balance reviews for more details
Is Capita good for career growth?
Career growth at Capita is rated as poor, with a promotions and appraisal rating of 2.9. 35% employees rated Capita 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Capita promotions/appraisals reviews for more detailed insights.
What are the cons of working in Capita?
Working at Capita does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and skill development, based on 2,200+ employee reviews on AmbitionBox.
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