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Globiva
3.1
based on 1.6k Reviews
Video summary
Company Overview
Company Locations
Working at Globiva
Company Summary
Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.
Overall Rating
3.1/5
based on 1.6k reviews
14% below
industry average
Critically rated for
Promotions, Work satisfaction, Salary
Work Policy
Work from office
78% employees reported
Rotational Shift
53% employees reported
Strict timing
54% employees reported
No travel
75% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
47 employees reported
Cafeteria
38 employees reported
Office cab/shuttle
17 employees reported
Health insurance
6 employees reported
View all benefits
About Globiva
Founded in2017 (8 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersGurgaon/Gurugram, Haryana, India
Office Locations
--
Websiteglobiva.com
Primary Industry
Other Industries
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View in video summary
Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, telecommunications, travel and hospitality, e-commerce and retail. Our services include end to end solutions through Omni Channel platform by integrating voice, email, chat and social media. Our services are customized to meet ever growing and constantly evolving demands of end customers through innovative solutions.Globiva also delivers an entire spectrum of BPM services in customer interaction services, finance and accounting, human resource and back office services. Globiva provides complete flexibility of services to its clients and works on multiple engagements that encompasses
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Globiva Ratings
based on 1.6k reviews
Overall Rating
3.1/5
How AmbitionBox ratings work?
5
483
4
294
3
277
2
146
1
440
Category Ratings
3.0
Company culture
3.0
Work-life balance
3.0
Skill development
2.9
Job security
2.9
Salary
2.9
Work satisfaction
2.7
Promotions
Globiva is rated 3.1 out of 5 stars on AmbitionBox, based on 1.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Globiva
based on 1.6k reviews
3.2
Rated by 538 Women
Rated 3.1 for Company culture and 3.1 for Skill development
3.1
Rated by 1k Men
Rated 3.0 for Work-life balance and 3.0 for Company culture
Work Policy at Globiva
based on 224 reviews in last 6 months
Work from office
78%
Hybrid
13%
Permanent work from home
9%
Globiva Reviews
Top mentions in Globiva Reviews
+ 5 more
Compare Globiva with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.1/5 based on 1.6k reviews | 3.4/5 based on 2.4k reviews | 2.8/5 based on 2.1k reviews | 3.9/5 based on 1.2k reviews |
Highly Rated for |  No highly rated category | No highly rated category | No highly rated category | Job security Skill development Company culture |
Critically Rated for | Promotions Salary Job security | Promotions Salary Company culture | Promotions Job security Work satisfaction |  No critically rated category |
Primary Work Policy | Work from office 78% employees reported | Hybrid 50% employees reported | Work from office 55% employees reported | Work from office 48% employees reported |
Rating by Women Employees | 3.2 Average rated by 538 women | 3.5 Good rated by 721 women | 2.9 Poor rated by 658 women | 4.1 Good rated by 542 women |
Rating by Men Employees | 3.1 Average rated by 1k men | 3.3 Average rated by 1.6k men | 2.8 Poor rated by 1.4k men | 3.9 Good rated by 535 men |
Job security | 2.9 Poor | 3.7 Good | 2.5 Poor | 3.9 Good |
View more
Globiva Salaries
Globiva salaries have received with an average score of 2.9 out of 5 by 1.6k employees.
Quality Analyst
(273 salaries)
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₹1.5 L/yr - ₹5 L/yr
Customer Service Executive
(256 salaries)
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₹1.3 L/yr - ₹4.3 L/yr
Team Lead
(228 salaries)
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₹2 L/yr - ₹6 L/yr
Customer Service Associate
(206 salaries)
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₹1.4 L/yr - ₹3.5 L/yr
Customer Care Executive
(204 salaries)
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₹1.2 L/yr - ₹4.4 L/yr
Sales Executive
(159 salaries)
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₹1 L/yr - ₹4.2 L/yr
Customer Support Executive
(153 salaries)
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₹1.4 L/yr - ₹4.4 L/yr
Process Associate
(91 salaries)
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₹1.4 L/yr - ₹4.6 L/yr
Senior Associate
(61 salaries)
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₹1.7 L/yr - ₹4.3 L/yr
Team Lead Operations
(61 salaries)
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₹2 L/yr - ₹6.5 L/yr
Globiva Interview Questions
A Customer Care Executive was asked 3mo agoQ. What do you know about upselling?
A Customer Care was asked Q. What do you mean by customer care?
An Operations Associate was asked Q. What losses have you experienced due to COVID-19?
A Sales Executive was asked 4mo agoQ. Is it possible to sell a bottle of water to a person who is only thirs...read more
A Process Associate was asked 3mo agoQ. What do you know about loans?
Globiva Jobs
Popular Designations Globiva Hires for
Popular Skills Globiva Hires for
Current Openings
Globiva Offices
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Globiva FAQs
When was Globiva founded?
Globiva was founded in 2017. The company has been operating for 8 years primarily in the BPO sector.
Where is the Globiva headquarters located?
Globiva is headquartered in Gurgaon/Gurugram, Haryana.
How many employees does Globiva have in India?
Globiva currently has more than 2,400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Globiva based on the number of reviews submitted on AmbitionBox.
Does Globiva have good work-life balance?
Globiva has a work-life balance rating of 3.0 out of 5 based on 1,600+ employee reviews on AmbitionBox. 53% employees rated Globiva 3 or below, while 47% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Globiva work-life balance reviews for more details.
Is Globiva good for career growth?
Career growth at Globiva is rated as poor, with a promotions and appraisal rating of 2.7. 53% employees rated Globiva 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Globiva promotions / appraisals reviews for more detailed insights.
What are the cons of working in Globiva?
Working at Globiva does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and salary & benefits, based on 1,600+ employee reviews on AmbitionBox.
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