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Engaged Employer
Mas Callnet
3.0
based on 247 Reviews
Video summary
Company Overview
Company Locations
Working at Mas Callnet
Company Summary
An integrated BPO specializing in customer experience design, focusing on comprehensive customer lifecycle management services.
Overall Rating
3.0/5
based on 247 reviews
17% below
industry average
Critically rated for
Job security, Promotions, Company culture
Work Policy
Work from office
88% employees reported
Monday to Saturday
45% employees reported
Flexible timing
58% employees reported
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
9 employees reported
Health insurance
6 employees reported
Cafeteria
3 employees reported
Course reimbursements
1 employee reported
View all benefits
About Mas Callnet
Founded in1990 (35 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websiteteammas.in
Primary Industry
Other Industries
View in video summary
Mas Callnet India Pvt. Ltd. Is India’s only Integrated customer experience Design enabled BPO. End to End Customer Life-cycle Management is our forte. The only ITES provider which has a unique 360 degree performance approach.
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Mas Callnet Ratings
based on 247 reviews
Overall Rating
3.0/5
How AmbitionBox ratings work?
5
76
4
48
3
36
2
14
1
73
Category Ratings
2.9
Salary
2.9
Work-life balance
2.9
Skill development
2.9
Work satisfaction
2.8
Company culture
2.7
Promotions
2.6
Job security
Mas Callnet is rated 3.0 out of 5 stars on AmbitionBox, based on 247 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Mas Callnet
based on 227 reviews
3.2
Rated by 45 Women
Rated 3.3 for Work-life balance and 3.1 for Company culture
2.9
Rated by 182 Men
Rated 2.9 for Work-life balance and 2.8 for Salary
Work Policy at Mas Callnet
based on 33 reviews in last 6 months
Work from office
88%
Hybrid
9%
Permanent work from home
3%
Mas Callnet Reviews
Top mentions in Mas Callnet Reviews
+ 5 more
Compare Mas Callnet with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.0/5 based on 247 reviews | 3.3/5 based on 13.1k reviews | 3.9/5 based on 32.5k reviews | 4.7/5 based on 24.9k reviews |
Highly Rated for |  No highly rated category | No highly rated category | Skill development Work-life balance Job security | Salary Skill development Work-life balance |
Critically Rated for | Job security Promotions Company culture | Promotions Salary Skill development |  No critically rated category | No critically rated category |
Primary Work Policy | Work from office 88% employees reported | Work from office 61% employees reported | Work from office 59% employees reported | Work from office 88% employees reported |
Rating by Women Employees | 3.2 Average rated by 45 women | 3.4 Average rated by 3.9k women | 3.7 Good rated by 9.8k women | 4.7 Excellent rated by 7.2k women |
Rating by Men Employees | 2.9 Poor rated by 182 men | 3.3 Average rated by 8.7k men | 4.0 Good rated by 21.1k men | 4.7 Excellent rated by 17.3k men |
Job security | 2.6 Poor | 3.6 Good | 3.8 Good | 4.6 Excellent |
View more
Mas Callnet Salaries
Mas Callnet salaries have received with an average score of 2.9 out of 5 by 247 employees.
Team Lead
(43 salaries)
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₹1.5 L/yr - ₹6 L/yr
Analyst
(33 salaries)
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₹1.5 L/yr - ₹3 L/yr
Customer Care Executive
(28 salaries)
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₹1.5 L/yr - ₹3 L/yr
Back Office Executive
(28 salaries)
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₹1.2 L/yr - ₹2.7 L/yr
Sales Executive
(24 salaries)
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₹1.1 L/yr - ₹3 L/yr
Data Analyst
(22 salaries)
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₹1 L/yr - ₹4 L/yr
Customer Support Executive
(20 salaries)
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₹1.9 L/yr - ₹3.5 L/yr
MIS Executive
(16 salaries)
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₹1.8 L/yr - ₹3.4 L/yr
Document Verification Executive
(14 salaries)
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₹1.5 L/yr - ₹2.3 L/yr
Customer Service Executive
(11 salaries)
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₹2 L/yr - ₹3 L/yr
Mas Callnet Interview Questions
An Executive was asked Q. I want to become a software engineer in the IT department.
A Customer Support Executive was asked Q. Tell me about your communication skills.
A Customer Care Executive was asked 1mo agoQ. How did you manage irate customers?
A Customer Service Executive was asked Q. Introduction about urself Ur current ctc
A Trainer was asked Q. What are your preferred methods of communication and why?
Mas Callnet Jobs
Popular Designations Mas Callnet Hires for
HR Manager
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Talent Acquisition Specialist
Create job alerts
Assistant Manager
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Business Development Manager
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Popular Skills Mas Callnet Hires for
Current Openings
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Mas Callnet FAQs
When was Mas Callnet founded?
Mas Callnet was founded in 1990. The company has been operating for 35 years primarily in the BPO sector.
Where is the Mas Callnet headquarters located?
Mas Callnet is headquartered in Noida, Uttar Pradesh.
How many employees does Mas Callnet have in India?
Mas Callnet currently has approximately 100+ employees in India.
Does Mas Callnet have good work-life balance?
Mas Callnet has a work-life balance rating of 2.9 out of 5 based on 200+ employee reviews on AmbitionBox. 50% employees rated Mas Callnet 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Mas Callnet reviews for more details.
Is Mas Callnet good for career growth?
Career growth at Mas Callnet is rated as poor, with a promotions and appraisal rating of 2.7. 50% employees rated Mas Callnet 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Mas Callnet promotions / appraisals reviews for more detailed insights.
What are the cons of working in Mas Callnet?
Working at Mas Callnet does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and company culture, based on 200+ employee reviews on AmbitionBox.
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