Client Processing Representative Interview Questions and Answers

Reconciliation is the process of comparing two sets of records to ensure they are in agreement.

• Reconciliation involves verifying and adjusting financial transactions to ensure accuracy.

• It is commonly used in banking, accounting, and other financial industries.

• Examples include reconciling bank statements with internal records, or matching invoices with payments.

• The goal of reconciliation is to identify and resolve any discrepancies between the two sets of records.

Onboarding involves introducing new hires to company policies, procedures, and culture.

• New hires are given an orientation to learn about the company's mission, vision, and values.

• They are introduced to their team and given a tour of the office.

• They are trained on company policies and procedures, including HR and IT policies.

• They are given access to necessary tools and systems, such as email and software.

• They may also receive job-specific training and shadowing opportunities.

• O...read more