Help Desk Engineer
Help Desk Engineer Interview Questions and Answers for Freshers

Asked in 3i Infotech

Q. How do you configure Outlook?
Configuring Outlook involves setting up email accounts, server settings, and personal preferences.
Open Outlook and click on 'File'
Select 'Add Account' and enter your email address
Choose between IMAP or POP settings depending on your email provider
Enter incoming and outgoing server settings (e.g. imap.gmail.com and smtp.gmail.com for Gmail)
Set up additional preferences like signature, auto-reply, and folder organization

Asked in Genpact

Q. What are your salary expectations?
My salary expectation is based on my experience, skills, and the market rate for HelpDesk engineers.
Salary expectation is negotiable based on factors like experience, skills, and market rate
Research average salary for HelpDesk engineers in the specific location
Consider benefits and perks in addition to base salary
Provide a salary range rather than a specific number
Asked in Salemax Engineering

Q. What is a domain in networking?
A domain in networking refers to a group of computers, servers, and devices that are interconnected and managed as a unit.
Domains help to organize and manage network resources
They provide a way to group computers and devices based on a common set of rules or characteristics
Domains are often used in Active Directory environments in Windows networks
Each domain has a unique name and can have its own security policies and settings
Asked in Salemax Engineering

Q. What is a networking system?
Networking system refers to the interconnected devices and software that allow communication and data sharing between computers.
Networking system involves hardware such as routers, switches, and cables
It also includes software protocols like TCP/IP for data transmission
Examples of networking systems include LANs, WANs, and the Internet

Asked in Pace Business Machines

Q. What is a server?
A server is a computer or software that provides functionality or resources to other computers, known as clients, over a network.
Servers can store and manage data, applications, or services for clients to access remotely.
Examples of servers include web servers, email servers, file servers, and database servers.
Servers often have higher processing power, memory, and storage capacity compared to client devices.
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