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AISATS

3.4

based on 191 Reviews

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AISATS "Appraisal" Reviews

Updated 29 May, 2025

Top Mentions in AISATS Reviews

Salary (25)

Work Environment (16)

Appraisal (14)

Senior Management (12)

Learning (9)

Career Growth (8)

14 reviews found

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Customer Service Executive in New Delhi

Full Time

Airline Services Department

3.0

updated on 29 May 2025

Likes

We learn a lot of things over there. Time to time trainings are held and also by requesting senior we can learn new things practically

Dislikes

Employee gets promotion after a very long time, no satisfied increment. According to the work they did not pay enough.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Duty Manager in New Delhi

Full Time

Operations Department

1.0

updated on 18 Oct 2023

Likes

Still searching 😕

Dislikes

Top Management Inside politics Promotion criteria Salary and benefits Middle management No support from seniors

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read AISATS Reviews based on designations

Customer Service Agent in New Delhi

Flight & Airport Operations Department

5.0

updated on 01 Jun 2022

Likes

Good work environment can be able to learn new things in travel industry, Visa, and also to mingle with new employees or passengers, so many work related trainings given us knowledge, support from management is transparent.

Dislikes

There is no promotion, Hike, Increment, appraisals no career growth, no facilities to staff or an employee working there which is de motivating us.

Work Details

I like to do customer service. I am airport enjoyed working with customer I learned every things and I got to know that how to treat a passenger. I experienced a lot of incidents from there. I was happy and i was enjoying.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in New Delhi

Passenger Service Department

1.0

updated on 21 Apr 2022

Likes

Being. A part of one of the best airlines gave me the opportunity to learn more. I grew myself, saw so much change in me

Dislikes

Increment are not there, Am a part of sats from past 3 year but still on same post with same salary package I asked for internal vacancies but nobody gave me Answer.

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in New Delhi

Airline Services Department

1.0

updated on 10 Jun 2019

Likes

Nothing here if you are looking for a job which can give you enough money or better future, no promotion, no salary growth, no career growth, nothing, and you have to work for like 10-12 hours to be there or they will kick you out from the company.

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Check in counter Department

3.0

updated on 04 Mar 2019

Likes

There is total exploitation of the employees. Salary appraisal is very less. And work load is very heavy. If you are a girl then you will get more benefits and fast growth. Otherwise company can do anything for cost cutting.

Dislikes

Total HR department of the company is vogus. You have to struggle for your official work after leaving the company. HR department will never ever respond you quickly you have to go again and again for one work. You have to work continuosly without leave. To take your own leave you have to beg infront of duty manager. You would have to do night shift for continuous 6 months. Without excuse just smile and give your hundred percent. Even after all the hard work you will get a salary issue at the end of the month....Read More

Work Details

Arrival is little bit comfortable but at departure counters and baggage area you will get heavy pressure of work. While working at Delhi airport, you suppose to work like a robot. Just do your whole shift continuosly without asking for break.there is less

Work days: Rotational Shift (Strict Timings)

Customer Service Agent

CSA Department

4.0

updated on 03 Nov 2019

Likes

In Aisats we can learn many things...Appraisal also it's depend on our performance after 6months,good environment

Dislikes

Nothing it's good..

Work Details

As I'm Customer service Agent ,I handle Dosmestic flights also as well as international also daily we vl depart 3 to 4 flights...I handle counters checking issie the boarding pass to passenger's

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Aviation Department

3.0

updated on 23 Aug 2017

Likes

Good place to interect with different peoples coming from different places

Dislikes

No security of job salary increment and salary is not at all acceptable

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

LSSA in New Delhi

Load control Department

4.0

updated on 05 Mar 2019

Likes

Overall it's one of the best place to work and for beginner Awesome platform as well

Dislikes

Salary increment is very less

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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HQ - Mumbai, India

Aviation

5k-10k Employees (India)

Urban Transport

AISATS Reviews by Locations

AISATS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 AISATS reviews submitted by AISATS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AISATS is the right company for you. 66% of employees reported the working days at AISATS as Rot...

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AISATS Salaries in India

Customer Service Executive 49 salaries	Unlock ₹1.5 L/yr - ₹5 L/yr
Customer Service Agent 48 salaries	Unlock ₹1.5 L/yr - ₹3 L/yr
Customer Service Associate 24 salaries	Unlock ₹1.5 L/yr - ₹4 L/yr
C.S.A 13 salaries	Unlock ₹1.1 L/yr - ₹2.5 L/yr
Airport Ground Staff 8 salaries	Unlock ₹1.5 L/yr - ₹3 L/yr