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CMS IT Services

3.1

based on 2.8k Reviews

Video summary

Company Overview

Company Locations

CMS IT Services Engineer- Customer Support Reviews

Updated 16 Aug, 2025

Category Ratings

3.1

Job Security

3.1

Work-Life Balance

2.9

Company Culture

2.8

Skill Development

2.8

Work Satisfaction

2.6

Salary

2.4

Promotions

What employees say about CMS IT Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

60% employees reported

Flexible timing

54% employees reported

Within city

55% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

3 reviews

3.1

Rated by Men

224 reviews

View more detailed insights

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Top Mentions in CMS IT Services Engineer- Customer Support Reviews

237 reviews found

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Read CMS IT Services Engineer- Customer Support Reviews based on locations

You are reading trusted reviews. Keep reading to find out more about CMS IT Services.

Engineer- Customer Support in Thane

Full Time

IT Support Department

3.0

updated on 23 Sep 2024

Likes

Leave system is good

Dislikes

Low pay, no appraisal, and problems with FNF They claim the company is having financial difficulties and will postpone the FNF process for a few months.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mumbai

Full Time

Hardware Department

1.0

updated on 06 Jan 2024

Likes

Nothing

Dislikes

There are no opportunity to grow for present employee at below level, they hire outsider at very high package. No appreciation and increment given after promise and after skill upgrade also.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mumbai

Full Time

IT Infrastructure Services Department

2.0

updated on 06 Sep 2023

Likes

Job security. If you are a fresher and not getting any job you can consider this.

Dislikes

Salary hikes. Reporting manager, particularly the last one I worked with. I have spent 4 years here, and I have recieved salary hike, which is less than other companies. Hence I switched from CMS last year.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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HQ - Bangalore,Karnataka, India

IT Services & Consulting

1k-5k Employees (India)

Internet

Retail

Fashion & Textile

People also ask about CMS IT Services's Engineer- Customer Supports

Is CMS IT Services a good place to work for Engineer- Customer Supports?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 237 employee reviews, it's clear that most engineer- customer supports have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.

Does CMS IT Services pay their Engineer- Customer Supports well?

According to AmbitionBox reviews, CMS IT Services engineer- customer supports rate their salary and benefits at 2.6 out of 5, based on 237 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at CMS IT Services for engineer- customer supports, click here .

How is the work culture at CMS IT Services for Engineer- Customer Supports?

Work culture at CMS IT Services for engineer- customer supports is rated 2.9 out of 5 by 237 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CMS IT Services for engineer- customer supports, click here .

How is the job security at CMS IT Services for Engineer- Customer Supports?

Based on 237 reviews on AmbitionBox, CMS IT Services's engineer- customer supports rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at CMS IT Services. To read reviews about job security at CMS IT Services for engineer- customer supports, click here .

CMS IT Services Engineer- Customer Support Reviews by Locations

CMS IT Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 237 CMS IT Services reviews submitted by CMS IT Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CMS IT Services is the right company for you. 60% of employees reported the w...