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Fusion CX

3.5

based on 1.6k Reviews

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Fusion CX Agent Kolkata Reviews

Updated 4 Jun, 2025

Category Ratings

2.8

Company Culture

2.8

Skill Development

2.2

Job Security

2.0

Salary

2.0

Work-Life Balance

2.0

Work Satisfaction

1.8

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

89% employees reported

Flexible timing

50% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

6 reviews

2.3

Rated by Men

7 reviews

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Top Mentions in Fusion CX Agent Kolkata Reviews

13 reviews found

Sort By: Popular

Agent in Kolkata

Full Time

Customer care executive Department

3.0

updated on 04 Jun 2025

Likes

Some people were supporting some people were not!!

Dislikes

Salary, and work life imbalance!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Agent in Kolkata

Full Time

Voice / Blended Department

1.0

updated on 23 May 2025

Likes

Pressure is less.

Dislikes

Worst management ,worst hr specially Debas mita and zero job security.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Fusion CX Reviews based on similar designations

Agent in Kolkata

Full Time

Voice / Blended Department

4.0

updated on 02 Jul 2023

Likes

Accommodation

Dislikes

Process is rampdown. That's why I am looking for a job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Agent in Kolkata

Full Time

Customer Service Operations Department

1.0

updated on 12 Jan 2023

Likes

Nothing

Dislikes

Most horrible experience please Never work in fusion especially ajio worst management tls are most and most horrible specially talat afreen

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Agent in Kolkata

Full Time

Non Voice Department

5.0

updated on 19 Apr 2022

Likes

The ambience

Dislikes

Salary must be high according to the workload

Work Details

Quiet good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Agent in Kolkata

Supplier support Department

2.0

updated on 30 May 2022

Likes

Company policies are good.

Dislikes

There is no job security.. management is also very poor.

Work Details

The job is quite bad.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Agent in Kolkata

OYO SIG chat Department

3.0

updated on 06 Sep 2021

Likes

Cooperation from the trainers.

Dislikes

Because of dirty floor politics and wrong salary, I was forced to leave this job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Growth

2w (edited)

pleasantfox

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Insurance Sector

Stability vs Growth

I worked in a compan... read more

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HQ - Ohio, United States, United States (USA)

1k-5k Employees (India)

People also ask about Fusion CX, Kolkata Agents

Is Fusion CX, Kolkata a good place to work for Agents?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.2 out of 5 from over 13 employee reviews, it's clear that most agents have a below average experience working at Fusion CX, Kolkata. Company culture holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 1.8.

Does Fusion CX, Kolkata pay their Agents well?

According to AmbitionBox reviews, Fusion CX, Kolkata agents rate their salary and benefits at 2.0 out of 5, based on 13 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX, Kolkata's agents salaries here and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for agents, click here .

How is the work culture at Fusion CX, Kolkata for Agents?

Work culture at Fusion CX, Kolkata for agents is rated 2.8 out of 5 by 13 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Fusion CX, Kolkata for Agents?

Based on 13 reviews on AmbitionBox, Fusion CX, Kolkata's agents rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Kolkata.

Fusion CX Agent Reviews by Locations

Fusion CX Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 89% of employees reported the working days at Fusi...