Add office photos

Engaged Employer

Fusion CX

3.5

based on 1.6k Reviews

Company Overview

Company Locations

Fusion CX Bangalore / Bengaluru Reviews

Updated 13 May, 2025

Category Ratings

3.3

Work-Life Balance

3.2

Skill Development

3.1

Work Satisfaction

3.0

Promotions

2.8

Company Culture

2.8

Salary

2.7

Job Security

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

40% employees reported

Flexible timing

50% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

6 reviews

2.3

Rated by Men

3 reviews

Jobseekers also viewed

Adecco Group Reviews

3.7

• 1.7k reviews

Reckitt Benckiser Reviews

4.0

• 1.6k reviews

Exela Technologies Reviews

3.3

• 1.5k reviews

TE Connectivity Reviews

4.1

• 1.2k reviews

Vestas Reviews

4.3

• 1.1k reviews

10 reviews found

Sort By: Popular

Associate in Bangalore / Bengaluru

Full Time

Finance Department

4.0

updated on 22 Aug 2023

Likes

There are so many things I like and dislike.. firstly I have to say that there are so many team leader in fusion are didn't know how to communicate with an associate, i think they need some knowledge about it before became a team leader. Apart from that my experience at fusion over all good 👍

Dislikes

On the previous field i mentioned ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for your feedback. We're glad to hear that your overall experience at Fusion has been good and that you appreciate the flexible work timings. We acknowledge your concerns about team leader communication and will focus on improving their training. Your input helps us enhance our work environment. Please reach out at hr.grievances@fusioncx.com to discuss further. Best regards, The Fusion CX Team

Head Legal and Compliance in Bangalore / Bengaluru

Full Time

Legal Operations Department

5.0

updated on 05 Apr 2025

Likes

Dislikes

Nothing as of now

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Fusion CX Interview Questions

A Customer Care Executive was asked 2mo agoQ. How do you deal with angry customers?

Read all Customer Care Executive questi...

An Assistant Manager was asked Q. What is your level and reporting hierarchy?

Read all Assistant Manager questions

Get interview-ready with top interview questions & answers

A Team Lead Operations was asked 3w agoQ. What is shrinkage and how can it be controlled?

Read all Team Lead Operations questions

An IT Support Executive was asked 3mo agoQ. What is a VPN?

Read all IT Support Executive questions

An IT Executive was asked 3mo agoQ. What knowledge do you have about firewalls?

Read all IT Executive questions

View all

CSE in Bangalore / Bengaluru

Full Time

Operations Support Department

3.0

updated on 04 Feb 2023

Likes

Work culture in bangalore is quite better than other cities

Dislikes

Sometimes lack of coordination in the team

Work Details

Work policy: Work from home due to maternity period

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Administration & Staff Department

4.0

updated on 25 Oct 2021

Likes

Supportive teammates and management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Fusion CX.

Quality Analyst in Bangalore / Bengaluru (working remotely)

Full Time

Business Process Quality Department

5.0

updated on 02 Jul 2024

Likes

Suitable job for a quality

Dislikes

Good working location nothing every one good friendly

Top trending discussions

View All

Career Growth

2w (edited)

pleasantfox

works at

Insurance Sector

Stability vs Growth

I worked in a compan... read more

Got a question about Fusion CX?Ask anonymously on communities.

Contribute & help others!

You can choose to be anonymous

Jobs at Fusion CX

View All

Customer Service Associate

Bangalore / Bengaluru

2 - 7 Yrs

Not Disclosed

HR Recruiter

Bangalore / Bengaluru

1 - 2 Yrs

Not Disclosed

Telecom Outbound Sales Representative

Kolkata +6

1 - 5 Yrs

Not Disclosed

HQ - Ohio, United States, United States (USA)

1k-5k Employees (India)

People also ask about Fusion CX's Bangalore / Bengaluru office

Is Fusion CX's Bangalore / Bengaluru office a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 10 employee reviews, it's clear that most employees have an average experience working at Fusion CX's Bangalore / Bengaluru office. Work-Life balance holds the highest rating at 3.3, while job security is rated the lowest amongst all factors at 2.7.

Does Fusion CX's Bangalore / Bengaluru office pay their employees well?

According to AmbitionBox reviews, Fusion CX's Bangalore / Bengaluru office employees rate their salary and benefits at 2.8 out of 5, based on 10 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX's Bangalore / Bengaluru office salaries here .

How is the work culture at Fusion CX's Bangalore / Bengaluru office?

Work culture at Fusion CX's Bangalore / Bengaluru office is rated 2.8 out of 5 by 10 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Fusion CX's Bangalore / Bengaluru office?

Based on 10 reviews on AmbitionBox, Fusion CX's Bangalore / Bengaluru office employees rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX's Bangalore / Bengaluru office.

How do I get a job at Fusion CX's Bangalore / Bengaluru office?

To get a job at Fusion CX's Bangalore / Bengaluru office, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.

Fusion CX Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 40% of employees reported the working days at Fusi...

Home>
Reviews>
Fusion CX Reviews>
Fusion CX Bangalore / Bengaluru Reviews

Fusion CX Salaries in Bangalore / Bengaluru

Customer Care Executive 9 salaries	Unlock ₹1 L/yr - ₹2.2 L/yr
Team Lead 7 salaries	Unlock ₹2.3 L/yr - ₹4 L/yr
Quality Analyst 6 salaries	Unlock ₹2.1 L/yr - ₹4.1 L/yr
QA Analyst 3 salaries	Unlock ₹1.8 L/yr - ₹2.3 L/yr
Project Manager 3 salaries	Unlock ₹5.5 L/yr - ₹11 L/yr