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4.1
based on 85 Reviews
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Genesys Reviews

Updated 30 Jun, 2025

Overall Rating

info
4.1/5
based on 85 reviews
positive trend

11% above industry's average

know more

Rating Distribution

Star
5

35 (41.2%)

Star
4

30 (35.3%)

Star
3

8 (9.4%)

Star
2

2 (2.4%)

Star
1

10 (11.8%)

Category Ratings

4.3
Work-Life Balance
4.2
Company Culture
4.0
Skill Development
4.0
Work Satisfaction
3.8
Salary
3.7
Promotions
3.6
Job Security

What employees say about Genesys?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Hybrid

59% employees reported

spiral-calendar

Monday to Friday

83% employees reported

timing

Flexible timing

82% employees reported

travel

No travel

69% employees reported

View more detailed insights

Gender based rating

4.2
female

Rated by Women

22 reviews

4.0
male

Rated by Men

53 reviews

Genesys is rated 4.1 out of 5 stars on AmbitionBox, based on 85 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the com... Read more

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Explore Reviews by Department

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Engineering - Software & QA
3.7
 • 35  reviews
IT & Information Security
4.9
 • 8  reviews
Data Science & Analytics
3.8
 • 6  reviews
Top Mentions in Genesys Reviews

85 reviews found

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Read Genesys Reviews based on designations

You are reading trusted reviews. Keep reading to find out more about Genesys.
Top trending discussions
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Day to Day Office
1w
a digital marketer
Showed My Office Tantrums to My Husband
Last night, I came home feelin... read more
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Jobs at Genesys

View All
Language Data Specialist
Warangal +2
1 - 6 Yrs
Not Disclosed
Account Executive
Bangalore / Bengaluru
1 - 4 Yrs
Not Disclosed

People also ask about Genesys

Is Genesys a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 85 employee reviews, it's clear that most employees have a positive experience working at Genesys. Work-Life balance holds the highest rating at 4.3, while job security is rated the lowest amongst all factors at 3.6. Read reviews about work-life balance and job security on AmbitionBox.
How does Genesys’s employee rating compare to the industry average?
Genesys’s employee rating of 4.1 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the Software Product sector. This rating reflects that Genesys generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Genesys pay their employees well?
According to AmbitionBox reviews, Genesys employees rate their salary and benefits at 3.8 out of 5, based on 85 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genesys salaries here and to read reviews specifically about salary and benefits at Genesys, click here .
How is the work culture at Genesys?
Work culture at Genesys is rated 4.2 out of 5 by 85 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genesys. To read reviews specifically about work culture at Genesys, click here .
How is the job security at Genesys?
Based on 85 reviews on AmbitionBox, Genesys employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genesys. To read reviews about job security at Genesys, click here .
Is work from home available at Genesys?
According to AmbitionBox, 25% of Genesys employees work from home permanently, 16% work from the office, and 59% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at Genesys?
To get a job at Genesys, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Genesys interview questions and practice your responses to prepare thoroughly.

Genesys Reviews by Locations

Genesys Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 85 Genesys reviews submitted by Genesys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genesys is the right company for you. 83% of employees reported the working days at Genesys as...

Genesys Salaries in India

Software Engineer
35 salaries
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₹11.6 L/yr - ₹21 L/yr

Senior Software Engineer
34 salaries
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₹16.9 L/yr - ₹25.7 L/yr

Technical Lead
32 salaries
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₹19 L/yr - ₹32.6 L/yr

Associate Software Engineer
20 salaries
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₹6 L/yr - ₹11.2 L/yr

GIS Executive
19 salaries
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₹2 L/yr - ₹3.6 L/yr

Employee Benefits at Genesys

Office cab/shuttle

Office cab/shuttle

2 total responses

International/On-site exposure

International/On-site exposure

1 total responses

Free meal

Free meal

1 total responses

Health insurance

Health insurance

2 total responses

+4 more benefits+4 more benefits
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