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OnProcess Technology

3.8

based on 285 Reviews

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OnProcess Technology "Senior Management" Reviews

Updated 12 Oct, 2023

Top Mentions in OnProcess Technology Reviews

Salary (81)

Work Environment (50)

Senior Management (47)

Job Security (37)

Work Culture (30)

Appraisal (22)

47 reviews found

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Senior Operations Manager in Kolkata

Full Time

Operations Department

5.0

updated on 02 Aug 2023

Likes

Great Career Development and Learning. Good Management. Job security and salary payout on time. Provide Certification Courses.

Dislikes

Need to modernize the office site. No cafeteria.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Process Associate in Kolkata

Full Time

Operations Department

5.0

updated on 01 Sep 2023

Likes

Salary was on time, Job security.

Dislikes

Poor management quality. Hr is not employee centric.

Work Details

Work days: Rotational Shift (Flexible Timings)

Process Specialist in Mumbai

Full Time

Operations Department

1.0

updated on 11 Oct 2023

Likes

Nothing

Dislikes

No standard SOP, Worst team management

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

OnProcess Technology Interview Questions

An Application Support Consultant was asked 7mo agoQ. What is the SLA for email responses that you receive from clients?

Read all Application Support Consultant...

A Technical Operations Engineer was asked Q. What is Two Factor Authentication and why do we need a token?

Read all Technical Operations Engineer ...

Get interview-ready with top interview questions & answers

A Solution Engineer was asked Q. Briefly describe yourself and your technical skills.

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A Business Analyst was asked Q. What would you do during a discovery session?

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System Engineer Hardware in Kolkata

Full Time

Software Development Department

1.0

updated on 30 Dec 2022

Likes

Non

Dislikes

No cooperation, no help, management poor.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read OnProcess Technology Reviews based on designations

Logistics Executive in Kolkata

Full Time

SCM & Logistics Department

4.0

updated on 19 May 2022

Likes

One of the good companies who gives sal before time

Dislikes

Management are like hungry sharks always will find a way to cut down the incentive money.

Work Details

Unbalanced

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

C.S.A in Kolkata

Full Time

Voice / Blended Department

5.0

updated on 29 Jun 2022

Likes

Job security, friendly environment, motivating management, on time salary.

Dislikes

Nothing as such yet

Work Details

It's great to work and had a great experience as fresher and learnt many things as i was given opportunity to learn things which will help me to grow in the company.

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

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Application Support Consultant (working remotely)

Full Time

Operations Department

4.0

updated on 12 Oct 2023

Likes

Good management Team work Work-life balance

Dislikes

Low salary compared to market standards

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Salesforce Support Engineer (working remotely)

Full Time

Software Development Department

5.0

updated on 11 Jun 2023

Likes

Very good management

Dislikes

Everything is good here

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Reporting Analyst (working remotely)

Full Time

SCM & Logistics Department

3.0

updated on 01 May 2023

Likes

Let's you grow your skills

Dislikes

Management and and HR work simontaniously

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Agent in Kolkata sector 5 omega building

Contractual

Retention Department

5.0

updated on 02 Dec 2022

Likes

Very helpful team leaders..the authorities are very humble.....and definitely encouraging

Dislikes

Wouldn't say dislike ..my uncle had expired that's why I had to leave ...

Work Details

Work days: Monday to Friday (Flexible Timings)

Supplier Onboarding Specialist in Kolkata

Operations Support Department

5.0

updated on 30 May 2022

Likes

Onprocess Technology India Pvt Ltd, this company provided me with a job when their was a job crisis during COVID 19. I am working under them for last two years and in between I have gained a lots of knowledge and experience. It's great place to work and there are so many people to help you, starting with managers to TLs. I would have loved to mention their names but this won't be the right place. If you get a chance to work with this esteemed organisation, do try it once. Don't think about the CTC as it would be best in the industry for the right candidate....Read More

Dislikes

Nothing.

Work Details

This is a work where customers comes with a very different scenario every now and then and to cope with the situation situation again there are so many people to help you around, starting with colleagues to TLs. There so many things to learn according to

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Operations Department

4.0

updated on 10 Nov 2020

Likes

This was my first experience in bpo sector and will be thankful that it was OPT,this work place has given me people for lifetime,its fun at work and salary is always on time without failure,u might feel ur good and hard work might not get recognized but other than that u can have a good work experience working at OPT

Dislikes

I would really request the superior like managers and tl to recognize and appreciate the good work while ur agents are working...that really inspire one to work more with good intentions and it doesn't cost anything

Work Details

I have truely enjoyed working in opt with the initial process that I was assigned, being a female employee I felt safe, during pandemic opt has given work from home,I not just was able to take calls from my kolkata room but from my hometown,it was good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Associate Hrbp Lead in Kolkata

HR Operations Department

1.0

updated on 17 Jul 2022

Likes

Less number of employees due to improper management and if the hiring is going on for customer service candidates are forced to join in sales profile.

Dislikes

Laid off many employees and also many employees has resigned due to improper management and lack of communication between hr and employees.

Work Details

Work policy: 1 day office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Training and Quality specialist in Kolkata

Full Time

Operations Department

4.0

updated on 14 Jun 2022

Likes

it's a good organization l. management helps you in every difficult situation. work life. balanced. time to time salary.

Dislikes

Salary increment is very less compared to your job responsibilities.

Work Details

work life is balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead Operations in Kolkata

Operations Department

4.0

updated on 21 Mar 2022

Likes

Decent salary Job security is nice Soft skill training On Job training available Management development program Lateral movements

Dislikes

Extremely biased management. The game is survival of the fittest. Poor appraisal procedure Slow/no hike structure (expect not more than 15-20% )

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Analyst in Kolkata

Non Voice Department

2.0

updated on 08 Mar 2022

Likes

It's ok if you want your salary in time there are no delays in that

Dislikes

Be careful of managers like raja dutta he is an evil person he kicks out agents bcoz he is satisfied in that.. The work culture..the leaves..the management...the increment..the Hr..the horrible work procedure

Work Details

He'll.. hectic

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Operations Department

5.0

updated on 12 Apr 2022

Likes

The people and the Management aroud

Dislikes

Salary structure could have been a little bit better

Work Details

The OverlAll experience is quite interesting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Associate in Kolkata

Voice / Blended Department

3.0

updated on 26 May 2022

Likes

Got salary on time.

Dislikes

No encouragement at work plus all the managers are trained to be sadists.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Supplier Onboarding Specialist in Kolkata

Operations Department

1.0

updated on 17 Jul 2021

Likes

The most worst part of my life I had experienced in OnProcess India Pvt.Ltd. working for Sap Ariba. Payscale was like hell compared to the job responsibilities I was handling. Please join anywhere but not in Ariba. The TL, management recruiters everyone was so terrible. They lied me while hiring. When got my first salary from OPT, spoke yo HR, they denied what they promised. Be careful!!!...Read More

Dislikes

Payscale is so terrible. I mean you want from me everything, I worked for 12 to 13 hrs and my salary was like a fresher where they hired my as an experienced. Process Management is pathetic.

Work Details

Hell!!!

Work timings: Strict Timings

Work related travel: This is a desk job.

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HQ - Boston, USA, United States (USA)

Software Product

501-1k Employees (India)

People also ask about OnProcess Technology

Is OnProcess Technology a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 47 employee reviews, it's clear that most employees have an average experience working at OnProcess Technology. Work-Life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about work-life balance and career growth on AmbitionBox.

Does OnProcess Technology pay their employees well?

According to AmbitionBox reviews, OnProcess Technology employees rate their salary and benefits at 3.3 out of 5, based on 47 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about OnProcess Technology salaries here and to read reviews specifically about salary and benefits at OnProcess Technology, click here .

How is the work culture at OnProcess Technology?

Work culture at OnProcess Technology is rated 3.7 out of 5 by 47 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at OnProcess Technology, click here .

How is the job security at OnProcess Technology?

Based on 47 reviews on AmbitionBox, OnProcess Technology employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at OnProcess Technology. To read reviews about job security at OnProcess Technology, click here .

OnProcess Technology Reviews by Locations

OnProcess Technology Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 47 OnProcess Technology reviews submitted by OnProcess Technology employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if OnProcess Technology is the right company for you. 51% of employees ...

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OnProcess Technology Salaries in India

Customer Service Associate 38 salaries	Unlock ₹1.8 L/yr - ₹3.5 L/yr
Customer Care Executive 23 salaries	Unlock ₹1.9 L/yr - ₹3.2 L/yr
Customer Service Executive 22 salaries	Unlock ₹1.8 L/yr - ₹3 L/yr
Senior Customer Service Executive 22 salaries	Unlock ₹1.7 L/yr - ₹3 L/yr
Senior Associate 21 salaries	Unlock ₹1.5 L/yr - ₹4.2 L/yr