Agrostar IT Support Executive Interview Questions and Answers

Q1. Job experience, introduction
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Q1. Working experienced
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Final assignment to complete

Q1. Tell something about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for learning and growth.
• I have a Bachelor's degree in Business Administration

• I have 3 years of experience in marketing and sales

• I am fluent in English, Spanish, and French
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Q2. Previous job experience
Ans. 
I have 5 years of experience working in marketing and sales roles at a Fortune 500 company.
• Managed marketing campaigns and strategies to increase brand awareness

• Developed sales tactics to drive revenue growth

• Collaborated with cross-functional teams to achieve business objectives
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Q1. What was your job role in previous company?
Ans. 
I was responsible for managing the marketing campaigns and social media presence of the company.
• Managed marketing campaigns to increase brand awareness

• Handled social media accounts to engage with customers

• Analyzed data to measure the effectiveness of marketing strategies
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Q2. How you handle the customer on calls?
Ans. 
I handle customer calls by actively listening, empathizing with their concerns, and providing solutions in a professional and friendly manner.
• Active listening to understand the customer's issue

• Empathizing with the customer's concerns to show understanding

• Providing solutions or assistance in a professional and friendly manner

• Ensuring clear communication and follow-up if needed
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Q1. Why you left the previous job?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Seeking new challenges

• Opportunity for professional growth

• Company restructuring

• Relocation
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Q2. Anything you would like to ask?
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Easy and medium level questions on array linked list

Q1. Js question with code snippets
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Given some ant ui design to reacreate from scretch

Q1. Asked system design for online movie booking plateform
Ans. 
Design an online movie booking platform for users to browse, book, and manage movie tickets seamlessly.
• User Authentication: Allow users to register, log in, and manage their profiles.

• Movie Listings: Provide a searchable database of movies with details like showtimes, genres, and ratings.

• Booking System: Implement a real-time booking system to handle ticket reservations and payments.

• Seat Selection: Enable users to select...read more
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ZSM and branch manager taken interview and finalize

Q1. Finalize the offer and release offer
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Q2. Why are you leaving your previous organisation
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First round was coding test in online mode which was quite easy.

Q1. In the 2nd round they asked the technical questions from SQL , simple coding questions.
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Q1. What are the types of frauds in General Insurance
Ans. 
Types of frauds in General Insurance include premium diversion, false claims, and policy manipulation.
• Premium diversion: When an agent or employee diverts premium payments for personal use.

• False claims: Submitting fake claims for reimbursement.

• Policy manipulation: Altering policy details to obtain more coverage or lower premiums.
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Q2. What are the technicalities to be taken in mind during processing of general insurance claim
Ans. 
Technicalities to consider during processing of general insurance claim
• Verify policy coverage and limits

• Assess the cause of loss and determine if it is covered

• Gather necessary documentation and evidence

• Evaluate the extent of damage or loss

• Adhere to regulatory requirements and timelines

• Communicate effectively with the insured party
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