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Ather Energy Area Service Manager Interview Questions and Answers

Updated 23 Oct 2024

Ather Energy Area Service Manager Interview Experiences

1 interview found

Area Service Manager Interview Questions & Answers

user image Bhupendra Sahu

posted on 23 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will handle Esclation cases
  • Q2. What are KPI in previous organisation
  • Ans. 

    In my previous organization, KPIs focused on service efficiency, customer satisfaction, and team performance metrics.

    • Service Response Time: We aimed for a response time of under 2 hours for urgent service requests.

    • Customer Satisfaction Score: Maintained an average score of 90% or higher through regular surveys.

    • First Contact Resolution Rate: Targeted a resolution rate of 85% on the first interaction with customers.

    • Team ...

  • Answered by AI
Round 2 - Situation Analysis 

(2 Questions)

  • Q1. How to handle PNA
  • Q2. Dealer Profitability along with customer satisfaction
  • Ans. 

    Dealer profitability and customer satisfaction are closely linked and crucial for the success of the business.

    • Dealer profitability can be enhanced by providing training and support to dealers to improve sales and service efficiency.

    • Monitoring key performance indicators such as sales volume, profit margins, and customer retention can help identify areas for improvement.

    • Implementing customer feedback mechanisms and addre...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Discussion on CTC
  • Q2. Documents verification

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Interview Questionnaire 

1 Question

  • Q1. About BS4 technology and tools which is being used fro BS4 vehicles
  • Ans. 

    BS4 technology reduces vehicle emissions using advanced tools and systems for cleaner combustion and better fuel efficiency.

    • BS4 stands for Bharat Stage 4, a set of emission standards in India.

    • It utilizes advanced fuel injection systems for precise fuel delivery.

    • BS4 vehicles often include catalytic converters to reduce harmful emissions.

    • On-board diagnostics (OBD) systems are integrated to monitor vehicle performance.

    • Exa...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Based on the experience and previous organisation

Area Service Manager Interview Questions Asked at Other Companies

Q1. What is the 2W bike Engine Rpm , inlet exhaust valve clearance , ... read more
asked in V-Mart
Q2. 1. What steps do you take to meet monthly sales targets? 2. Descr ... read more
Q3. In an engine, which valve is larger, inlet or outlet, and why?
asked in Bajaj Auto
Q4. How do you check for smoke, electronic, vibration, and noise issu ... read more
Q5. What is Free & Paid Service Redemption, what's are the method ... read more

I appeared for an interview in Feb 2021.

Interview Questionnaire 

1 Question

  • Q1. Regarding Agile Methodology, Product life cycle, Product and Project Management related, Project tech details etc

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to give to the point answer with confidence.

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
Round 2 - Technical 

(1 Question)

  • Q1. Explain current job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key to success
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Technical questions related to engine and hydraulics
  • Q2. Managerial skills
  • Q3. Problem solving
Round 3 - HR 

(3 Questions)

  • Q1. Core values that defines company
  • Ans. 

    The core values of the company are integrity, innovation, teamwork, and customer satisfaction.

    • Integrity: The company values honesty and ethical behavior in all aspects of business.

    • Innovation: The company encourages creativity and new ideas to drive growth and success.

    • Teamwork: The company promotes collaboration and cooperation among employees to achieve common goals.

    • Customer satisfaction: The company prioritizes meetin...

  • Answered by AI
  • Q2. Why do you want to join this company
  • Q3. How long do you plan to work
  • Ans. 

    I plan to work for the long-term and grow with the company.

    • I am committed to building a career with the company and contributing to its success.

    • I am open to opportunities for growth and development within the company.

    • I am willing to work hard and adapt to changing circumstances to ensure my continued success with the company.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with not to expect much, overall ok
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(12 Questions)

  • Q1. What reason for Hydraulic lifting slow
  • Ans. 

    Hydraulic lifting may be slow due to low hydraulic fluid levels, air in the system, or a malfunctioning pump.

    • Low hydraulic fluid levels can cause slow lifting as there is not enough pressure to operate efficiently.

    • Air in the hydraulic system can create air pockets, leading to decreased performance.

    • A malfunctioning pump can result in inadequate pressure being generated for lifting.

    • Check hydraulic fluid levels and top up...

  • Answered by AI
  • Q2. Types of engine system
  • Ans. 

    Engine systems can be categorized into internal combustion engines and external combustion engines.

    • Internal combustion engines: gasoline engines, diesel engines

    • External combustion engines: steam engines

    • Other types: rotary engines, electric engines

  • Answered by AI
  • Q3. Types of gear box
  • Ans. 

    Types of gear boxes include manual, automatic, CVT, DCT, and AMT.

    • Manual gear box requires the driver to manually shift gears using a clutch pedal.

    • Automatic gear box shifts gears automatically without the need for manual input.

    • CVT (Continuously Variable Transmission) provides seamless gear shifts without distinct gear ratios.

    • DCT (Dual Clutch Transmission) combines the efficiency of manual transmission with the convenien...

  • Answered by AI
  • Q4. Fan belt tension
  • Q5. Main parts of engine
  • Ans. 

    Main parts of an engine include cylinders, pistons, crankshaft, camshaft, valves, and spark plugs.

    • Cylinders: where combustion takes place

    • Pistons: move up and down in cylinders to create power

    • Crankshaft: converts linear motion of pistons into rotational motion

    • Camshaft: controls opening and closing of valves

    • Valves: regulate flow of air and fuel into cylinders

    • Spark plugs: ignite air-fuel mixture in cylinders

  • Answered by AI
  • Q6. Tractor not take load properly. What reason
  • Ans. 

    Possible reasons for tractor not taking load properly

    • Check if the clutch is slipping

    • Inspect the transmission for any issues

    • Examine the hydraulic system for leaks or malfunctions

    • Verify if the engine is producing enough power

    • Assess the condition of the tires for proper traction

  • Answered by AI
  • Q7. Tractor given white smoke. What for reason
  • Ans. 

    White smoke from a tractor can be caused by a few different reasons, such as coolant leaking into the combustion chamber or unburned fuel in the exhaust system.

    • Possible reasons for white smoke from a tractor include coolant leaking into the combustion chamber, unburned fuel in the exhaust system, or a faulty fuel injector.

    • Check the coolant level and quality to see if there are any signs of contamination.

    • Inspect the exh...

  • Answered by AI
  • Q8. Tractor given black smoke. What for reason
  • Ans. 

    Tractor emitting black smoke may be due to issues with fuel, air, or engine components.

    • Possible reasons for black smoke include fuel injector issues, clogged air filter, or engine timing problems.

    • Check fuel quality and injector system for proper functioning.

    • Inspect air filter for blockages and replace if necessary.

    • Ensure engine components such as valves and pistons are in good condition.

    • Consult a mechanic for further d...

  • Answered by AI
  • Q9. Tractor given blue smoke. What reason
  • Ans. 

    Blue smoke in a tractor could be caused by burning oil due to worn piston rings or valve seals.

    • Possible reasons for blue smoke in a tractor include worn piston rings or valve seals

    • Burning oil can also be caused by a damaged cylinder head gasket

    • Excessive blow-by from the crankcase ventilation system can lead to blue smoke

  • Answered by AI
  • Q10. What is hydraulic oil pressure
  • Q11. What is free play of clutch
  • Ans. 

    Free play of clutch refers to the distance the clutch pedal can be depressed before the clutch begins to engage.

    • Free play is important for proper clutch operation and to prevent premature wear.

    • It allows for smooth engagement and disengagement of the clutch.

    • Adjusting the free play may be necessary to ensure proper clutch function.

    • Excessive free play can indicate a problem with the clutch system.

  • Answered by AI
  • Q12. What is free play of break
  • Ans. 

    Free play of brake refers to the amount of movement in the brake pedal or lever before the brakes start to engage.

    • Free play is important for ensuring the brakes do not engage too early or too late.

    • It can be adjusted to suit the rider's preferences or to compensate for wear in the brake system.

    • Excessive free play can indicate a problem with the brake system that needs to be addressed.

    • For example, on a motorcycle, adjust...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Escorts Kubota Limited Service Manager interview:
  • Tractor engine
  • Hydraulics
  • Clutch
  • Types of smoke
  • Gear Box
  • Differential

Ather Energy HR Interview Questions

15 questions and answers

Q. What have you learned in this job?
Q. How proficient are you with Excel and presentations?
Q. Explain your day-to-day work.

Interview Questionnaire 

1 Question

  • Q1. What are future plans for organisation and yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best thing is -Be confident.
Act smart but not oversmart.
Are these interview questions helpful?

Interview Questionnaire 

1 Question

  • Q1. Describe your previous experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Related to design standards
Round 2 - Technical 

(1 Question)

  • Q1. Technical questions related to automotive sheet metal design and material
Round 3 - HR 

(1 Question)

  • Q1. Regarding work location and salary discussion
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Basic information
Round 3 - One-on-one 

(1 Question)

  • Q1. Related to my skills and profiles
Round 4 - Group Discussion 

Specific related to my previous roles and responsibilities and how to handle current profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your skills and Communication. Answer should be in short and crisp

Ather Energy Interview FAQs

How many rounds are there in Ather Energy Area Service Manager interview?
Ather Energy interview process usually has 3 rounds. The most common rounds in the Ather Energy interview process are One-on-one Round and HR.
How to prepare for Ather Energy Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ather Energy. The most common topics and skills that interviewers at Ather Energy expect are Field Service, After Sales Service, After Sales Support, Aftersales and Automobile Service.
What are the top questions asked in Ather Energy Area Service Manager interview?

Some of the top questions asked at the Ather Energy Area Service Manager interview -

  1. Dealer Profitability along with customer satisfact...read more
  2. How you will handle Esclation ca...read more
  3. How to handle ...read more

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

4-6 weeks 100%
View more
Ather Energy Area Service Manager Salary
based on 24 salaries
₹12 L/yr - ₹20 L/yr
45% more than the average Area Service Manager Salary in India
View more details

Ather Energy Area Service Manager Reviews and Ratings

based on 5 reviews

3.4/5

Rating in categories

3.2

Skill development

3.9

Work-life balance

3.2

Salary

3.0

Job security

3.5

Company culture

2.8

Promotions

2.6

Work satisfaction

Explore 5 Reviews and Ratings
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