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AXA Business Services Insurance Claims Processor Interview Questions and Answers

Updated 12 May 2025

AXA Business Services Insurance Claims Processor Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2022, where I was asked the following questions.

  • Q1. What u know about insurance
  • Q2. What do u know about Axa

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I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Computer knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. How much knowledge do you have in Insurance
  • Ans. 

    I have a strong knowledge in insurance.

    • I have a deep understanding of insurance policies and coverage.

    • I am familiar with different types of insurance such as life, health, auto, and property.

    • I have experience in analyzing insurance claims and determining coverage eligibility.

    • I am knowledgeable about insurance regulations and compliance.

    • I have worked with insurance companies and clients to provide accurate and timely in...

  • Answered by AI
  • Q3. They will ask you about your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is a key element to crack this Interview, there will be total 4-5 rounds of interview here

1) Focus about technical skills and Analytical skills
2) Gain knowledge about insurance and about insurance industry
3) They will check your verbal ability

Associate Interview Questions & Answers

HDFC Life user image shubhra mukherjee

posted on 21 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduce yourself?
  • Q2. What are the core principles of Information Security?
  • Ans. 

    The core principles of Information Security are confidentiality, integrity, and availability.

    • Confidentiality: ensuring that information is only accessible to authorized individuals

    • Integrity: maintaining the accuracy and completeness of information

    • Availability: ensuring that information is accessible to authorized individuals when needed

    • Examples: encryption, access controls, backups, disaster recovery plans

  • Answered by AI
  • Q3. What is Virus and Malware?
  • Ans. 

    Virus and malware are malicious software designed to harm computer systems and steal data.

    • Virus is a self-replicating program that attaches itself to clean files and spreads throughout the system.

    • Malware is a broader term that includes viruses, spyware, adware, and other malicious software.

    • Malware can be used to steal sensitive information, damage files, or take control of a computer.

    • Examples of malware include Trojan ...

  • Answered by AI
  • Q4. What will you do if your laptop gets infected by virus?
  • Ans. 

    I will immediately disconnect from the internet and run a virus scan to remove the virus.

    • Disconnect from the internet to prevent further spread of the virus

    • Run a virus scan using an updated antivirus software

    • If the virus cannot be removed, seek help from IT support

    • Regularly backup important files to prevent data loss

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer every question confidentally.Go through the job description very well.Prepare IT Security concepts thoroughly.Do not be nervous.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What are motor add-on covers?
  • Ans. 

    Motor add-on covers are additional insurance options that provide extra protection for vehicles.

    • Motor add-on covers are optional insurance policies that can be added to a basic motor insurance policy.

    • These covers provide additional protection and benefits beyond the standard coverage.

    • Examples of motor add-on covers include zero depreciation cover, engine protection cover, roadside assistance cover, etc.

    • Zero depreciatio...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The motor add-on covers provide the extended insurance cover to the insured which the basic OD portion of the motor insurance does not cover. These are optional at the hand of insured.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. They check fluency...main thing when they ask u to say about urself then try to project your self more tn anyother thing lik parents or friends.

AXA Business Services HR Interview Questions

31 questions and answers

Q. What are your hobbies?
Q. What are your short-term and long-term goals?
Q. What are the reasons you believe we should hire you?

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How are heard about HDFC Life?

Interview Preparation Tips

Interview preparation tips for other job seekers - HDFC life is good for interns .
Are these interview questions helpful?

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good experience and easy to crack the questions.

I appeared for an interview in Dec 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself
  • Q2. How does Insurance companies work ?
  • Ans. 

    Insurance companies work by providing financial protection to individuals or organizations against potential risks or losses.

    • Insurance companies collect premiums from policyholders in exchange for coverage.

    • They assess risks and determine the appropriate premiums to charge based on factors such as age, health, and occupation.

    • Insurance companies invest the collected premiums to generate income and ensure they have suffic...

  • Answered by AI
  • Q3. Who is an actuary and what are his roles ?
  • Ans. 

    An actuary is a professional who assesses and manages financial risks using mathematics, statistics, and business knowledge.

    • Analyzing data to calculate probabilities of events such as death, sickness, injury, and property loss

    • Designing insurance policies and pension plans based on risk assessments

    • Helping companies make informed decisions on managing risks and setting premiums

    • Advising on investment strategies to ensure ...

  • Answered by AI
  • Q4. What is India's GDP and its growth rate ?
  • Ans. 

    India's GDP is $2.7 trillion with a growth rate of 4.2%.

    • India's GDP is one of the largest in the world.

    • As of 2020, India's GDP was $2.7 trillion.

    • The growth rate of India's GDP in 2020 was 4.2%.

    • India's GDP growth rate has been fluctuating over the years.

    • The COVID-19 pandemic had a significant impact on India's GDP growth.

  • Answered by AI
  • Q5. What are the Pros and Cons of Demonetization ?
  • Ans. 

    Demonetization has pros and cons that impact various aspects of the economy and society.

    • Pros: Curbing black money, reducing corruption, promoting digital transactions

    • Cons: Initial economic disruption, inconvenience to the public, impact on informal sector

    • Example of a pro: Demonetization helped uncover undisclosed income and led to an increase in tax compliance.

    • Example of a con: Small businesses and daily wage workers f...

  • Answered by AI
  • Q6. If there are two data sets each with 100 variables and having 10000 and 12000 policies verify the validity of the second data set assuming the first one is accurate.
  • Ans. 

    The validity of the second data set can be verified by comparing it with the first data set.

    • Compare the variables in both data sets to ensure they are the same.

    • Check if the number of policies in the second data set matches the number stated.

    • Perform statistical analysis on both data sets to identify any discrepancies or inconsistencies.

    • Validate the accuracy of the second data set by cross-referencing it with external so...

  • Answered by AI
  • Q7. Why do you want to work as an analyst ?
  • Ans. 

    I am passionate about analyzing data and deriving insights to drive informed decision-making.

    • I enjoy problem-solving and critical thinking, which are essential skills for an analyst.

    • I have a strong attention to detail and excel at organizing and interpreting complex information.

    • I am interested in utilizing data to identify trends, patterns, and opportunities for improvement.

    • I believe that my analytical skills can contr...

  • Answered by AI

Interview Preparation Tips

College Name: IIT Madras

Interview Preparation Tips

Round: Resume Shortlist
Experience: Your Resume Has Been Shortlisted For Data Entry / Back Office

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Hard 100%

Duration

Less than 2 weeks 100%
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AXA Business Services Insurance Claims Processor Salary
based on 4 salaries
₹2.5 L/yr - ₹3.9 L/yr
6% less than the average Insurance Claims Processor Salary in India
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