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Axiom Technologies Desktop Support Engineer Interview Questions and Answers

Updated 9 Aug 2024

7 Interview questions

A Desktop Support Engineer was asked 10mo ago
Q. What is the difference between Office 365 and Microsoft 365?
Ans. 

Office 364 is a typo, the correct comparison is between Office 365 and Microsoft 365.

  • Office 365 is a cloud-based subscription service that includes access to Office applications like Word, Excel, and PowerPoint, as well as other productivity services.

  • Microsoft 365 is a bundle that includes Office 365, Windows 10, and Enterprise Mobility + Security.

  • Microsoft 365 offers additional security and management features co...

A Desktop Support Engineer was asked 10mo ago
Q. What are the FSMO roles?
Ans. 

FSMO roles are specialized domain controller roles in Active Directory that manage specific operations within the domain.

  • There are 5 FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

  • Schema Master - Manages changes to the schema.

  • Domain Naming Master - Manages the addition or removal of domains in the forest.

  • RID Master - Allocates unique relative identifiers (RID) ...

Desktop Support Engineer Interview Questions Asked at Other Companies

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Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
asked in HCLTech
Q3. What is outlook?, how to configure outlook?
Q4. 1) What is Difference between shared printer and network printer?
Q5. If the internet is not working, what troubleshooting options are ... read more
A Desktop Support Engineer was asked 10mo ago
Q. What is the use of a static IP address within an organization network?
Ans. 

Static IP addresses are used within an organization network to provide a consistent and fixed address for devices.

  • Static IP addresses are used for devices that require constant access and need to be easily identifiable on the network.

  • They are helpful for servers, printers, and other network devices that need to be accessed remotely.

  • Static IP addresses can also be used for security purposes, as they are less suscep...

A Desktop Support Engineer was asked 10mo ago
Q. What is the difference between a private and a public IP address?
Ans. 

Private IP addresses are used within a network for internal communication, while public IP addresses are used to communicate over the internet.

  • Private IP addresses are reserved for use within a private network and are not routable on the internet.

  • Public IP addresses are assigned by Internet Service Providers (ISPs) and are used for communication over the internet.

  • Examples of private IP address ranges include 192.1...

A Desktop Support Engineer was asked 10mo ago
Q. What is the difference between OneDrive and a SharePoint site?
Ans. 

OneDrive is a personal file storage service while SharePoint is a collaborative platform for teams to share and manage content.

  • OneDrive is primarily for personal file storage and sharing, while SharePoint is designed for team collaboration and content management.

  • OneDrive is more suitable for individual users to store and access their own files, while SharePoint allows teams to work together on documents, projects,...

A Desktop Support Engineer was asked 10mo ago
Q. What could be the reasons for being unable to configure a profile on Outlook?
Ans. 

The reason behind being unable to configure a profile on Outlook could be due to incorrect server settings, network issues, or account permissions.

  • Incorrect server settings such as wrong server address or port number

  • Network issues like poor internet connection or firewall blocking access

  • Account permissions not set up correctly

A Desktop Support Engineer was asked 10mo ago
Q. What's the difference types of mailboxes in Microsoft 365 and use of them? Mainly focused on Shared mailbox.
Ans. 

Different types of mailboxes in Microsoft 365 include user mailbox, shared mailbox, resource mailbox, and linked mailbox.

  • User mailbox: Assigned to individual users for sending and receiving emails.

  • Shared mailbox: Used by multiple users for collaboration, such as a team inbox.

  • Resource mailbox: Represents resources like conference rooms or equipment.

  • Linked mailbox: Associated with a user account in a separate, trust...

Are these interview questions helpful?

Axiom Technologies Desktop Support Engineer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. What the difference b/w Office 364 and Microsoft 365?
  • Ans. 

    Office 364 is a typo, the correct comparison is between Office 365 and Microsoft 365.

    • Office 365 is a cloud-based subscription service that includes access to Office applications like Word, Excel, and PowerPoint, as well as other productivity services.

    • Microsoft 365 is a bundle that includes Office 365, Windows 10, and Enterprise Mobility + Security.

    • Microsoft 365 offers additional security and management features compare...

  • Answered by AI
  • Q2. What's the difference b/w ost and ost? What's their default port number?
  • Ans. 

    OST stands for Open Systems Technologies and is a file format used by Microsoft Outlook. OST stands for OutSystems Technology and is a low-code platform.

    • OST (Open Systems Technologies) is a file format used by Microsoft Outlook to store a copy of mailbox data from an Exchange Server. It allows users to access their emails, contacts, and calendar items offline.

    • OST (OutSystems Technology) is a low-code platform that enab...

  • Answered by AI
  • Q3. What's the difference b/w one drive and SharePoint site?
  • Ans. 

    OneDrive is a personal file storage service while SharePoint is a collaborative platform for teams to share and manage content.

    • OneDrive is primarily for personal file storage and sharing, while SharePoint is designed for team collaboration and content management.

    • OneDrive is more suitable for individual users to store and access their own files, while SharePoint allows teams to work together on documents, projects, and ...

  • Answered by AI
  • Q4. What's the difference b/w private and public IP address?
  • Ans. 

    Private IP addresses are used within a network for internal communication, while public IP addresses are used to communicate over the internet.

    • Private IP addresses are reserved for use within a private network and are not routable on the internet.

    • Public IP addresses are assigned by Internet Service Providers (ISPs) and are used for communication over the internet.

    • Examples of private IP address ranges include 192.168.0....

  • Answered by AI
  • Q5. What's the use of static IP Address within an organization n/w?
  • Ans. 

    Static IP addresses are used within an organization network to provide a consistent and fixed address for devices.

    • Static IP addresses are used for devices that require constant access and need to be easily identifiable on the network.

    • They are helpful for servers, printers, and other network devices that need to be accessed remotely.

    • Static IP addresses can also be used for security purposes, as they are less susceptible...

  • Answered by AI
  • Q6. What are the FSMO roles?
  • Ans. 

    FSMO roles are specialized domain controller roles in Active Directory that manage specific operations within the domain.

    • There are 5 FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

    • Schema Master - Manages changes to the schema.

    • Domain Naming Master - Manages the addition or removal of domains in the forest.

    • RID Master - Allocates unique relative identifiers (RID) to ea...

  • Answered by AI
  • Q7. What's the reason behind if you are unable to configure a profile on Outlook?
  • Ans. 

    The reason behind being unable to configure a profile on Outlook could be due to incorrect server settings, network issues, or account permissions.

    • Incorrect server settings such as wrong server address or port number

    • Network issues like poor internet connection or firewall blocking access

    • Account permissions not set up correctly

  • Answered by AI
  • Q8. What's the difference types of mailboxes in Microsoft 365 and use of them? Mainly focused on Shared mailbox.
  • Ans. 

    Different types of mailboxes in Microsoft 365 include user mailbox, shared mailbox, resource mailbox, and linked mailbox.

    • User mailbox: Assigned to individual users for sending and receiving emails.

    • Shared mailbox: Used by multiple users for collaboration, such as a team inbox.

    • Resource mailbox: Represents resources like conference rooms or equipment.

    • Linked mailbox: Associated with a user account in a separate, trusted fo...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Axiom Technologies Desktop Support Engineer interview:
  • ITIL, Networking
  • Microsoft 365
  • Google Suite
  • One Drive
  • Sharepoint
  • Active Directory User Management
  • Active Directory Group Policy
Interview preparation tips for other job seekers - Focus on the basics of networking, AD, Microsoft 364 and, should have good knowledge of ITIL.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General check for communication.
Round 3 - Technical 

(1 Question)

  • Q1. Basic technical knowledge
Round 4 - One-on-one 

(1 Question)

  • Q1. Little bit of higher knowledge check.

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works at
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Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Ask anonymously on communities.

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: CV should focus on the skill set previously mentioned. Concise and to the point sentences. Line out projects and internships well. Balance between academia and extra curriculars. Attend the CV making workshop of Opera and work on it accordingly.
Tips: Don’t put things totally irrelevant to the job profile. Don’t write long sentences. Know your CV well for further stages.Anything related to your CV should be at the tip of your tongue.

Round: Test
Experience: Don’t spend a lot of time on one question in quant section. There’s a cut-off in Quant and your focus should be on clearing it. If you clear the cut-off, the puzzle section will be evaluated, where solving at least 2 is generally good enough. Puzzles are hard, and need a lot of prior practice.

Round: HR Interview
Experience: Direct selections take place at the end of all interviews after a mutual discussion between all the panels. Know your CV thoroughly. Prepare for some HR questions as well. Puzzle solving and guesstimates are asked, so prepare them well. When you are asked a puzzle, do not sit quietly but think aloud. The interviewers help you structure your thoughts. Most of the times, just knowing your approach is enough for them
Tips: Evaluate the nature of your interviewer for the first 5 minutes and if possible treat the interview like a discussion. They just want to know more about you so tell it to them. Most of them are very friendly, and you will feel at ease. Be confident. Sound excited while talking about your projects/internships. It gives them confidence in you. Be very very thorough with your CV. Nothing gives a bad impression like not knowing about yourself. Ask questions if you have them at the end of the interview.

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skills: Mathematics, Computer Science
College Name: IIT KHARAGPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

First there will be a topic given to you to write an article of length 300-400 words in 15 mins. This article writing is to check your knowledge of English language.
Then there is a 45 mins round test in which 40 questions will be asked.
20 Technical and 20 Programming.
The programming questions will be from C++, and you are required to choose the correct output of the given C++ program.
The technical aptitude questions were medium to hard.

Round 2 - Technical 

(1 Question)

  • Q1. It's a 1:30 hr round. In this part, there will be 4 coding questions from arrays topic which you can solve with any programming language you know. Along with this, you will have 2 questions from SQL and e...

Interview Preparation Tips

Interview preparation tips for other job seekers - Have some basic knowledge of C++ to answer aptitude questions.
Be heavily prepared for the technical aptitude part.
Learn some basic command of SQL.
Be prepared to face the medium level DSA questions from arrays.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There was total of 40 questions
First 20: Aptitude based topics like time and work, profit and loss, speed and distance
Second 20: Programming MCQs based on C, C++ and python. Task is to guess the correct output and errors.

Round 2 - Assignment 

There were 4 coding questions based on array, 2 SQL queries and one article.
Coding questions were easy for batch 2 but difficult for batch 1. Star patterns are present in batch 1.
SQL queries were easy.
One article (200-300)words. Topics was Google maps.

Round 3 - One-on-one 

(3 Questions)

  • Q1. Founder came and asked approach I used to solve coding questions in round 2. He then check the output for each question. Then he checked the SQL queries I have written, in which I had write two wrong queri...
  • Q2. He asked me about different approaches to solve a problem
  • Q3. He asked about the project I had done on Java Full stack.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice aptitude and c, c++ and python output based mcqs which can be easily found on gfg.
Practice as much coding questions based on array, patterns and star patterns.
Practice as much SQL queries as you can.
You have to carry your own laptop so install atleast one ide which can work without internet.
Also practice writing articles for this company (2-3).
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Spark architecture.
  • Q2. Narrow and wide transformations
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. More than technology,a senior recruiter asks where you stay which gali you stay,which temple is near by,what your husband do,getting into more personal and final he will ask your janam kundali and tell you...
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior recruiter will ask more personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Girls and ladies please don't join this company as it is more into priest kinda,they check your caste,class rather your hardwork it seems. This so called senior recruiter totally flirts with you if you are single,divorce,seperarated and also heard his eyes rolls on always girls upper part,no matter whatever she is wearing. I heard after complaining also higher authorities didn't taken the action. Now you people only imagine how is it safe for a girl to work in that disgusting atmosphere. And in any MNC company if the complain is raised the higher authority should take an action but still they kept him then think what kinda company is this. INDIA HR cgs is worst the worst. They are not giving you secured job,HR are saving there job to close that position and you are bakra,who will be paid with very less salary comparative outside and also you are treated like a dog. Think twice thrice to take the decision.
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It consists of basic aptitude questions and some coding output questions followed by basic SQL questions. Overall the difficulty level was medium.

Round 2 - Technical 

(1 Question)

  • Q1. They asked me to write code for 4 problems. All questions consists array medium level and then there are difficult SQL questions to solve. Unfortunately I couldn't passed this round. But it was a great lea...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It has general aptitude questions with moderate difficulty

Round 2 - Coding Test 

It was mixed coding plus SQL question after the exam I had explain my solution.

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Basics of C language

Axiom Technologies Interview FAQs

How many rounds are there in Axiom Technologies Desktop Support Engineer interview?
Axiom Technologies interview process usually has 2-3 rounds. The most common rounds in the Axiom Technologies interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Axiom Technologies Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axiom Technologies. The most common topics and skills that interviewers at Axiom Technologies expect are OS Installation, Active Directory, Desktop Support, Troubleshooting Skills and Outlook Configuration.
What are the top questions asked in Axiom Technologies Desktop Support Engineer interview?

Some of the top questions asked at the Axiom Technologies Desktop Support Engineer interview -

  1. What's the difference types of mailboxes in Microsoft 365 and use of them? Main...read more
  2. What's the use of static IP Address within an organization n...read more
  3. What's the reason behind if you are unable to configure a profile on Outlo...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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Axiom Technologies Desktop Support Engineer Salary
based on 18 salaries
₹1.8 L/yr - ₹6 L/yr
26% more than the average Desktop Support Engineer Salary in India
View more details

Axiom Technologies Desktop Support Engineer Reviews and Ratings

based on 5 reviews

3.7/5

Rating in categories

4.0

Skill development

2.3

Work-life balance

1.7

Salary

4.0

Job security

3.2

Company culture

1.6

Promotions

3.0

Work satisfaction

Explore 5 Reviews and Ratings
Desktop Support Engineer

Mumbai

1-2 Yrs

Not Disclosed

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Bangalore / Bengaluru

1-3 Yrs

₹ 2-4.5 LPA

Desktop Support Engineer

Gurgaon / Gurugram

2-3 Yrs

Not Disclosed

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