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Collabera Technologies Senior Technical Support Engineer Interview Questions and Answers

Updated 29 Mar 2025

Collabera Technologies Senior Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Ans. 

    SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.

    • SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

    • It helps organizations to manage their IT infrastructure more efficiently and securely.

    • SCCM integrates...

  • Answered by AI
  • Q2. What is Active Directory and how does it function?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, and more

    • Allows for authentication and authorization of users and computers

    • Enables administrators to manage and secure network resources

    • Supports features like Group Policy, LDAP, and Kerberos authentication

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What strategy do you to maintain High standards maintain in IT support
  • Ans. 

    To maintain high standards in IT support, I focus on continuous improvement, effective communication, and proactive problem-solving.

    • Implement regular training sessions for the support team to stay updated on the latest technologies and best practices.

    • Utilize customer feedback to identify areas for improvement and adjust support processes accordingly.

    • Establish clear communication channels with clients to ensure transpar...

  • Answered by AI
  • Q2. Explain more about technical tools
  • Ans. 

    Technical tools are software and hardware solutions that assist in troubleshooting and resolving technical issues efficiently.

    • Helpdesk Software: Tools like Zendesk or Freshdesk streamline ticket management and customer support.

    • Remote Access Tools: Applications such as TeamViewer or AnyDesk allow technicians to access user systems remotely for troubleshooting.

    • Monitoring Tools: Solutions like Nagios or Zabbix help in tra...

  • Answered by AI

Senior Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. How are authorization and authentication different?
asked in Salesforce
Q2. What tools does Tableau use for optimization of deployments?
Q3. The syntax for joining multiple tables and inserts. customer hand ... read more
Q4. How would you explain technical issues and the reasons for delays ... read more
Q5. What is your experience with basic mapping techniques?

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I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical experience related to automation testing

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company to learn

I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. OOPS Concepts, collections framework, memory management, exception handling, java 8 features, spring framework
Round 2 - One-on-one 

(1 Question)

  • Q1. System design questions, spring framework, project roles and responsibilities, scenario based questions
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiation, reason for leaving organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Concept application knowledge is more helpful than answers to questions
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Mine sweeper logic for a box click

Round 2 - One-on-one 

(1 Question)

  • Q1. JavaScript objects
Round 3 - One-on-one 

(1 Question)

  • Q1. Delete element from linked list
  • Ans. 

    To delete an element from a linked list, update the pointers of the previous node to skip the node to be deleted.

    • Traverse the linked list to find the node to be deleted

    • Update the 'next' pointer of the previous node to skip the node to be deleted

    • Free the memory allocated to the node to be deleted

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Expected salary

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Deep Copy vs Shallow Copy, Object Prototyping
  • Ans. 

    Deep Copy creates a new object with a new memory address while Shallow Copy creates a new reference to the same memory address.

    • Deep Copy duplicates the object and its properties while Shallow Copy only duplicates the object reference.

    • Object Prototyping is a way to create new objects based on existing objects.

    • Prototyping allows for inheritance and the ability to add or override properties and methods.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Accessibility, Semantic Tags, Problem solving

Interview Preparation Tips

Topics to prepare for Globant Senior Software Engineer interview:
  • Closures
  • Es6
Interview preparation tips for other job seekers - Try to solve the question , interviewer will provide you hint to proceed as well. so don’t worry. Just give your best

Collabera Technologies HR Interview Questions

15 questions and answers

Q. How will you handle dual chats, and which customer will you prioritize?
Q. What is the notice period you are serving?
Q. How soon can you join the company?

I applied via LinkedIn and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked lot of technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I am happy with the interview
Are these interview questions helpful?

I applied via LinkedIn and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. As my profile is Javascript. So, It was all about Javascript. So, if you live and breathe javascript then it'll be a breeze to clear the rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in yourself :)

I applied via LinkedIn and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Typical Java interview questions
  • Q2. Typical Spring/Spring Boot questions

Interview Preparation Tips

Interview preparation tips for other job seekers - One or two easy level DS Algo questions are asked. Interviews are mostly technology related. If you are interviewing as a Java /Spring developer, you can expect them to ask a lot of Java/Spring/Spring Boot questions. Last step for interview process is hiring manager round. Expect typical hiring manager questions - "Tell me about a time when you..". You will find plenty on Google , prepare beforehand and answer using STAR pattern.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Dataflow related questions.
  • Q2. Bigquery related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so bad interview. Panel consisted of 3 members.

Collabera Technologies Interview FAQs

How many rounds are there in Collabera Technologies Senior Technical Support Engineer interview?
Collabera Technologies interview process usually has 2 rounds. The most common rounds in the Collabera Technologies interview process are Technical and HR.
What are the top questions asked in Collabera Technologies Senior Technical Support Engineer interview?

Some of the top questions asked at the Collabera Technologies Senior Technical Support Engineer interview -

  1. What strategy do you to maintain High standards maintain in IT supp...read more
  2. What can you tell me about SCCM technolo...read more
  3. What is Active Directory and how does it functi...read more

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Overall Interview Experience Rating

5/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more
26% less than the average Senior Technical Support Engineer Salary in India
View more details

Collabera Technologies Senior Technical Support Engineer Reviews and Ratings

based on 2 reviews

3.4/5

Rating in categories

2.5

Skill development

3.4

Work-life balance

4.0

Salary

2.5

Job security

4.2

Company culture

3.4

Promotions

3.4

Work satisfaction

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