DEN Networks Senior Team Leader Interview Questions and Answers

Q1. What is going on presently in Indian politics and at Foreign policy level ?
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HOW TO DEAL WITH BAD PROGRAMMING LIST

Q1. TELL ME ABOUT YOURSELF
Ans. 
I am a motivated student with a passion for learning, seeking an internship to apply my skills and gain practical experience.
• Currently pursuing a degree in [Your Major] at [Your University], where I have developed strong analytical and problem-solving skills.

• Completed a project on [Project Topic], which enhanced my understanding of [Relevant Skill or Knowledge].

• Involved in extracurricular activities such as [Activity/C...read more
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Q2. HOW IS ENGINEERING GOING
Ans. 
Engineering is going well, making progress on projects and learning new skills.
• Currently working on a project to improve efficiency in manufacturing processes

• Learning new software programs to enhance design capabilities

• Collaborating with team members to troubleshoot and solve technical challenges
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Q1. Self introduction and KPI
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Q1. Operation round.. Asking about for BPO KPI
Ans. 
Key Performance Indicators (KPIs) in BPO measure efficiency, quality, and customer satisfaction to drive operational success.
• Average Handling Time (AHT): Measures the average duration taken to resolve customer queries.

• First Call Resolution (FCR): Percentage of issues resolved on the first contact, indicating efficiency.

• Customer Satisfaction Score (CSAT): Surveys post-interaction to gauge customer satisfaction levels.

• Se...read more
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Q1. Dot net frame work
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Q2. Work life balance
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