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ESAF Small Finance Bank

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ESAF Small Finance Bank Brach Operation Manager Interview Questions and Answers

Updated 16 May 2025

6 Interview questions

A Brach Operation Manager was asked 2mo ago
Q. What is the Demand Draft limit?
Ans. 

DD limit refers to the maximum amount of demand draft that can be issued by a bank to a customer.

  • DD limit varies by bank and customer profile, often based on account type and relationship.

  • For example, a retail customer might have a DD limit of $5,000, while a corporate client could have a limit of $50,000.

  • Banks may require additional documentation for higher DD limits, especially for large transactions.

  • The DD limi...

A Brach Operation Manager was asked 2mo ago
Q. What KYC documents are required for opening an account?
Ans. 

KYC (Know Your Customer) requirements ensure proper identification and verification of clients during account opening.

  • Proof of Identity: Government-issued ID like a passport or driver's license.

  • Proof of Address: Utility bill or bank statement with the applicant's name and address.

  • Date of Birth: Birth certificate or any official document showing the date of birth.

  • Tax Identification Number: Social Security Number (S...

Brach Operation Manager Interview Questions Asked at Other Companies

Q1. What documents are required for a new file and a used asset?
asked in HDFC Bank
Q2. What are the individual sales criteria achieved by each staff mem ... read more
Q3. What is the difference between soiled notes and mutilated notes?
Q4. This is a new organization, how will you get business?
Q5. What recent developments do you see in the banking industry?
A Brach Operation Manager was asked 8mo ago
Q. Describe yourself
Ans. 

Dynamic and results-driven operations manager with a passion for optimizing processes and leading teams to achieve excellence.

  • Strong leadership skills: Successfully led a team of 20 in a previous role, improving productivity by 30%.

  • Process optimization: Implemented a new inventory management system that reduced costs by 15%.

  • Excellent communication: Fostered collaboration between departments, resulting in a 25% inc...

A Brach Operation Manager was asked 8mo ago
Q. Why do you want to join this company?
Ans. 

I am drawn to this role to leverage my skills in operations management and contribute to the growth of the branch.

  • I have a strong background in operations management, having successfully streamlined processes in my previous role, which increased efficiency by 20%.

  • I am passionate about team leadership and fostering a collaborative environment, as demonstrated by my experience in mentoring junior staff.

  • I am excited ...

A Brach Operation Manager was asked 8mo ago
Q. Tell me about your family background.
Ans. 

I come from a supportive family that values education and hard work, which has shaped my career aspirations and work ethic.

  • My parents emphasized the importance of education, encouraging me to pursue my studies diligently.

  • Growing up, I witnessed my parents' dedication to their jobs, instilling a strong work ethic in me.

  • Family gatherings often revolved around discussions of career goals and achievements, fostering a...

What are the roles & responsibilities of a Brach Operation Manager at ESAF Small Finance Bank?

Staff Management

  • Manage and train branch staff
  • Schedule employees and monitor performance
  • Conduct training on customer service and security awareness

Read full roles & responsibilities

A Brach Operation Manager was asked 6mo ago
Q. Brief idea about team handling and set up branch premises
Ans. 

Team handling involves managing and leading a group of individuals towards a common goal. Setting up branch premises includes designing the layout, ensuring functionality, and creating a welcoming environment.

  • Team handling involves assigning tasks, providing guidance, and fostering a positive work culture.

  • Setting up branch premises includes coordinating with vendors, ensuring compliance with regulations, and optim...

ESAF Small Finance Bank HR Interview Questions

23 questions and answers

Q. How do you approach teamwork?
Q. Tell me about your working experience.
Q. Did you have responsibility for managing cash operations in your most recen ... read more

ESAF Small Finance Bank Brach Operation Manager Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask about your previous organisation and detailed in discription about your previous role and also discussed about your current CTC.
  • Q2. Brief idea about team handling and set up branch premises
  • Ans. 

    Team handling involves managing and leading a group of individuals towards a common goal. Setting up branch premises includes designing the layout, ensuring functionality, and creating a welcoming environment.

    • Team handling involves assigning tasks, providing guidance, and fostering a positive work culture.

    • Setting up branch premises includes coordinating with vendors, ensuring compliance with regulations, and optimizing...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Ask about previous bank policy
Round 3 - Generate offer letter 

(1 Question)

  • Q1. Ask about team structure and size
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. What is DD limit
  • Q2. What are kyc required for account opening

Interview Preparation Tips

Interview preparation tips for other job seekers - .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Process and operations knowledge
  • Q2. Sales skills and products knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Gud
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell about yourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Describe yourself
  • Ans. 

    Dynamic and results-driven operations manager with a passion for optimizing processes and leading teams to achieve excellence.

    • Strong leadership skills: Successfully led a team of 20 in a previous role, improving productivity by 30%.

    • Process optimization: Implemented a new inventory management system that reduced costs by 15%.

    • Excellent communication: Fostered collaboration between departments, resulting in a 25% increase...

  • Answered by AI
  • Q2. Tell me about yourself
  • Q3. Family backgrounf
  • Ans. 

    I come from a supportive family that values education and hard work, which has shaped my career aspirations and work ethic.

    • My parents emphasized the importance of education, encouraging me to pursue my studies diligently.

    • Growing up, I witnessed my parents' dedication to their jobs, instilling a strong work ethic in me.

    • Family gatherings often revolved around discussions of career goals and achievements, fostering a comp...

  • Answered by AI
  • Q4. Why wanted to join this
  • Ans. 

    I am drawn to this role to leverage my skills in operations management and contribute to the growth of the branch.

    • I have a strong background in operations management, having successfully streamlined processes in my previous role, which increased efficiency by 20%.

    • I am passionate about team leadership and fostering a collaborative environment, as demonstrated by my experience in mentoring junior staff.

    • I am excited about...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t join fraud Company

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Asking about my previous job role and work experience,reason for switch.
  • Ans. Told her about my previous profile and make her understand that I am suitably fit for the profile.
  • Answered Anonymously
  • Q2. Package and other benefits.
  • Ans. Told her about my package and all.
  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. One to one discussion with cluster head. Asking me about several products related questions.
  • Ans. He was convinced and recommended for the profile.
  • Answered Anonymously
Round 3 - HR 

(1 Question)

  • Q1. Another round of interview from Central HR .Asking some basic questions.
  • Ans. Answered properly and finally get selected.
  • Answered Anonymously
Round 4 - Back group verification 

(1 Question)

  • Q1. Background verification done within two days.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always, do not say any negative thing, show your willingness to job and last but not the least always transparent to yourself and your organization,do not hide anything.

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding cash shortage

Interview Preparation Tips

Interview preparation tips for other job seekers - Regarding knowledge for operation work

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Ask anonymously on communities.

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - The worst organization in my career

This is totally a Micro finance institution(MFI)

Not even a bank and bank process are going on ...

No value for operations and company treats operations staff as slaves and a operations manager and teller treated as a attender

Totally attender job

Salary also not given as per what they offer in call letter

No support for operation staff and Heavy pressure totally time waste for career growth...
No knowledge acquired...poor management
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

About bank in customer handling and satisfaction customer determined to approach fixed despite and do the saving give n as the loan repayment all the facilities we have to approach to customer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you appoint me I will do my best wel and one one day profit to yearn to bank
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Last company achivement
  • Q2. About your self

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank Brach Operation Manager interview?
ESAF Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the ESAF Small Finance Bank interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for ESAF Small Finance Bank Brach Operation Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Branch Operations, Banking Operations, Branch Banking, MIS Reporting and Sales.
What are the top questions asked in ESAF Small Finance Bank Brach Operation Manager interview?

Some of the top questions asked at the ESAF Small Finance Bank Brach Operation Manager interview -

  1. Brief idea about team handling and set up branch premi...read more
  2. What are kyc required for account open...read more
  3. Package and other benefi...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.2/5

based on 11 interview experiences

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 50%
6-8 weeks 25%
More than 8 weeks 25%
View more
ESAF Small Finance Bank Brach Operation Manager Salary
based on 534 salaries
₹3.5 L/yr - ₹8.3 L/yr
16% less than the average Brach Operation Manager Salary in India
View more details

ESAF Small Finance Bank Brach Operation Manager Reviews and Ratings

based on 160 reviews

3.6/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.4

Salary

3.3

Job security

3.3

Company culture

3.1

Promotions

3.2

Work satisfaction

Explore 160 Reviews and Ratings
Branch Head/Branch Operations Manager

Thrissur

6-11 Yrs

Not Disclosed

Branch Operations Manager

Mumbai,

Pune

+2

3-6 Yrs

₹ 4.4-6 LPA

Branch Operations Manager

New Delhi

3-6 Yrs

₹ 5-7.1 LPA

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