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FiveS Digital Manager OPS Interview Questions and Answers

Updated 9 May 2025

FiveS Digital Manager OPS Interview Experiences

1 interview found

Manager OPS Interview Questions & Answers

user image Anonymous

posted on 9 May 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. What value will you add to the board?
  • Ans. 

    As a Manager of Operations, I will enhance efficiency, drive strategic initiatives, and foster a culture of continuous improvement.

    • Operational Efficiency: I will implement process optimization strategies, such as Lean and Six Sigma, to reduce waste and improve productivity.

    • Data-Driven Decision Making: By leveraging analytics, I can provide insights that guide strategic decisions, ensuring alignment with business goals.

    • ...

  • Answered by AI
  • Q2. How will your experience contribute to achieving results in your job?
  • Ans. 

    My experience in operations management equips me with skills to streamline processes, enhance team performance, and drive results.

    • Process Optimization: In my previous role, I implemented Lean methodologies that reduced waste by 20%, improving overall efficiency.

    • Team Leadership: I successfully led a team of 15, fostering a collaborative environment that increased productivity by 30% through effective communication.

    • Data-...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a pleasant environment to develop your deliverable skills.

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Experience and BPO related questions

Interview Preparation Tips

Topics to prepare for IntouchCX Team Lead interview:
  • Bpo Operations
Interview preparation tips for other job seekers - Be confident and whatever you say say it without hesitation

Manager OPS Interview Questions Asked at Other Companies

Q1. What would you do if any parameter does not match?
Q2. Process validation of new launch products
Q3. How do you manage banquet parties and outdoor events?
Q4. How would you handle a formidable situation?
Q5. What value will you add to the board?
Round 1 - Technical 

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well they ask mostly about previous experience.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. What is your straight?
  • Q2. What is your experience in organisation?
  • Ans. 

    I have extensive experience in organizational management, leading teams, and optimizing processes for efficiency and effectiveness.

    • Led a team of 10 in a project that improved workflow efficiency by 30%, resulting in faster project delivery.

    • Implemented a new project management tool that streamlined communication and task tracking, enhancing team collaboration.

    • Conducted regular team meetings to align goals and address ch...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Walk me through your resume
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Screen of the profile only
Round 2 - One-on-one 

(1 Question)

  • Q1. It was more about profile & realted questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Basis of profile interview with COO of the company or client

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, no background verification
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Situation handling experience. Innovative ideas

Round 3 - One-on-one 

(1 Question)

  • Q1. As per process requirement KPI of BPO industry
Round 4 - One-on-one 

(1 Question)

  • Q1. Intrest and situation handling
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Ans. I have introduced my self and experience
  • Answered by Divya J
  • Q2. Shrinkage, Attrition, Customer support
  • Ans. As a TL I have answered the questions
  • Answered by Divya J

Interview Preparation Tips

Topics to prepare for Bpo Convergence Team Lead interview:
  • Details about the company and th
Interview preparation tips for other job seekers - Before going and attend any interview self confidence is more important and speak loudly and listen carefully
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About Previous Experience
Round 2 - Aptitude Test 

Logical Reasoning, Personality Test

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous experience and expertise with matching with current process
Round 4 - Client Interview 

(1 Question)

  • Q1. Fluency in Communication and understanding for the compliance
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. Discussion for KPI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your experience in discussing Key Performance Indicators (KPIs)?
  • Ans. 

    I have extensive experience discussing KPIs with team members to track performance and drive improvement.

    • Regularly review KPIs with team members to ensure alignment with goals

    • Provide feedback and coaching based on KPI performance

    • Use KPI data to identify trends and areas for improvement

    • Set clear targets and milestones for team members to achieve KPIs

  • Answered by AI
  • Q2. Employee retention

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT AND REALLY GOOD WITH COMMUNICATION.

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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FiveS Digital Manager OPS Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

3.0

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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