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ICICI Lombard General Insurance Company Claims Executive Interview Questions and Answers

Updated 10 Mar 2025

ICICI Lombard General Insurance Company Claims Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How many years experience in automobile industry
  • Ans. 

    I have over 5 years of experience in the automobile industry, focusing on claims management and customer service.

    • Worked for XYZ Insurance for 3 years, handling automobile claims and ensuring timely resolutions.

    • Managed a team of 5 in processing claims, improving efficiency by 20%.

    • Conducted training sessions for new hires on claims procedures and customer interaction.

    • Collaborated with auto repair shops to assess damages ...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about basic things in claim process
  • Ans. 

    The claims process involves reporting, investigation, evaluation, and settlement of insurance claims.

    • Claim Reporting: The insured reports the incident to the insurer, providing necessary details.

    • Investigation: The insurer investigates the claim, gathering evidence and statements from involved parties.

    • Evaluation: The insurer assesses the claim's validity and determines the amount payable based on policy terms.

    • Settlement...

  • Answered by AI
  • Q2. What was the role of claim handler
  • Ans. 

    A claim handler processes insurance claims, ensuring accurate assessment and timely resolution for policyholders.

    • Review and assess claims submitted by policyholders for validity and coverage.

    • Investigate claims by gathering necessary documentation, such as medical records or police reports.

    • Communicate with clients to explain the claims process and gather additional information.

    • Negotiate settlements with clients or third...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
  • Q2. How many members in your family
  • Ans. 

    I have a family of five, including my parents, two siblings, and myself, creating a close-knit and supportive environment.

    • My father is an engineer, and my mother is a teacher, both instilling strong values in us.

    • I have an older sister who is pursuing a career in medicine, and a younger brother who loves sports.

    • We often spend weekends together, whether it's hiking or playing board games, strengthening our bond.

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Nailed the interview, still rejected
Just had the BEST interview ever – super positive and encouraging! But got rejected. Interviewer said I was the most prepared, knew it was a full-time role (unlike others), and loved my answers. One of my questions was even called "the best ever asked!" He showed me around, said I was exactly what they wanted, and would get back by Friday. I was so hyped! Then today, I got the rejection email. No reason given, just "went with someone else." Feels bad when your best isn't enough. Anyone else been there? How'd you cope?
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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What are motor add-on covers?
  • Ans. 

    Motor add-on covers are additional insurance options that provide extra protection for vehicles.

    • Motor add-on covers are optional insurance policies that can be added to a basic motor insurance policy.

    • These covers provide additional protection and benefits beyond the standard coverage.

    • Examples of motor add-on covers include zero depreciation cover, engine protection cover, roadside assistance cover, etc.

    • Zero depreciatio...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The motor add-on covers provide the extended insurance cover to the insured which the basic OD portion of the motor insurance does not cover. These are optional at the hand of insured.

Claims Executive Interview Questions Asked at Other Companies

Q1. Procedure how you do Survey ?? If there is scratch on headlight b ... read more
Q2. Types of engines,which is better diesel or petrol,reson .basic co ... read more
Q3. What is the difference between cashless and reimbursement claims?
Q4. What are the responsibilities of a claims executive?
Q5. Tell me about the basic steps in a claim process.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your experience
  • Q2. What were your job responsibilities in your previous jobs?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident and the interviewer is friendly.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Give your self introduction
  • Q2. Who are in your family?
  • Q3. How many types of insurance are there?
  • Ans. 

    There are several types of insurance including health, life, auto, home, and travel insurance.

    • Health insurance

    • Life insurance

    • Auto insurance

    • Home insurance

    • Travel insurance

  • Answered by AI
  • Q4. What is the full form of LIC?
  • Ans. 

    Life Insurance Corporation

    • LIC stands for Life Insurance Corporation

    • It is a government-owned insurance company in India

    • LIC offers a variety of insurance products such as life insurance, health insurance, and investment plans

  • Answered by AI
  • Q5. Why you want to join Bajaj Allianz?
  • Q6. Any past knowledge about insurance?
  • Ans. 

    Yes, I have past knowledge about insurance.

    • I have worked in the insurance industry for 5 years, handling claims and customer inquiries.

    • I am familiar with different types of insurance such as health, auto, home, and life insurance.

    • I have experience in analyzing insurance policies and recommending suitable coverage options to clients.

    • I have also dealt with insurance fraud investigations and compliance issues.

    • I stay updat...

  • Answered by AI
  • Q7. Why are you changing your job sector?
  • Q8. You have to qualify a Insurance exam, after that you have the appointment letter for that the exam fees is Rs 585/- are you ready ?
  • Q9. After passing the exam you have to sale a Insurance of Minimum 50,000/- Rupees than only your employee code is activated and you get the salary of 19,000/- with incentives as IC

Interview Preparation Tips

Interview preparation tips for other job seekers - Those who didn't able to sale insurance and thoes who have better qualifications or any job experience in other field please don't waste your time by attending interview bacause they pump-up a little bit there sales with a strategy planning.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About Company Bajaj Allianz
  • Q2. About Position Team Leader
  • Q3. About IRDAI, About Insurance and types
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Why do you want to do this job
  • Ans. 

    I am passionate about leading teams to achieve goals and fostering a collaborative environment for growth and innovation.

    • I thrive on mentoring team members, as seen when I guided a junior developer to successfully lead a project.

    • I enjoy problem-solving and strategizing, demonstrated when I implemented a new workflow that increased productivity by 20%.

    • I believe in fostering a positive team culture, which I achieved by o...

  • Answered by AI
  • Q2. Explain your life experience
  • Ans. 

    My life experience has been a journey of growth, leadership, and resilience through various challenges and opportunities.

    • Grew up in a multicultural environment, which taught me the value of diversity and collaboration.

    • Led a team project in college that improved our community's recycling efforts, enhancing my leadership skills.

    • Overcame personal challenges, such as balancing work and studies, which developed my time mana...

  • Answered by AI
  • Q3. Why do you get a job life insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - Great job.

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your self
  • Q2. Why you join our company
  • Q3. You want work form home
  • Ans. Yes
  • Answered by SubhaM Mishra
  • Q4. And qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a team leader one but was majorly a stress test. It lasted for about 40min the interviewer whantde to test both my knowledge and communication skills.
Are these interview questions helpful?
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Apna Jobs and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Who do you live with? what do the family members do for a living?

Interview Preparation Tips

Interview preparation tips for other job seekers - most insurance companies as far as I know demand the candidate to sell two insurances worth many thousands (I am talking like 70000) to your family and friends first. and that's all they tell you during the interview process. if you can do that, you let them know, and if you can not then that is the end.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What about Bajaj allianz insurance company ?
  • Ans. 

    Bajaj Allianz is a leading insurance company in India offering a wide range of insurance products and services.

    • Bajaj Allianz offers various types of insurance such as health insurance, motor insurance, travel insurance, etc.

    • The company has a strong presence in the market with a wide network of branches and customer service centers.

    • Bajaj Allianz is known for its innovative insurance solutions and customer-centric approa...

  • Answered by AI
  • Q2. What is Team leader ?
  • Ans. 

    A Team Leader is a person responsible for guiding and motivating a group of individuals towards achieving a common goal.

    • Provides direction and support to team members

    • Sets goals and objectives for the team

    • Monitors team performance and provides feedback

    • Resolves conflicts within the team

    • Acts as a liaison between team members and upper management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bajaj allianz company one of the best company. Candidates prepare the topic basic knowledge of this company.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Who is the ceo of bajaj Allianz life insurance company
  • Ans. 

    The CEO of Bajaj Allianz Life Insurance Company is Tarun Chugh.

    • Tarun Chugh is the current CEO of Bajaj Allianz Life Insurance Company.

    • He has a background in finance and has held leadership positions in various companies.

    • Under his leadership, Bajaj Allianz Life Insurance Company has focused on innovation and customer-centric solutions.

  • Answered by AI

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Claims Executive interview?
ICICI Lombard General Insurance Company interview process usually has 3 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are One-on-one Round, Technical and HR.
What are the top questions asked in ICICI Lombard General Insurance Company Claims Executive interview?

Some of the top questions asked at the ICICI Lombard General Insurance Company Claims Executive interview -

  1. Tell me about basic things in claim proc...read more
  2. What was the role of claim hand...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
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ICICI Lombard General Insurance Company Claims Executive Salary
based on 24 salaries
₹2.9 L/yr - ₹6.5 L/yr
58% more than the average Claims Executive Salary in India
View more details

ICICI Lombard General Insurance Company Claims Executive Reviews and Ratings

based on 6 reviews

2.7/5

Rating in categories

4.6

Skill development

3.3

Work-life balance

2.5

Salary

4.6

Job security

3.8

Company culture

2.3

Promotions

3.2

Work satisfaction

Explore 6 Reviews and Ratings
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