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Indian Railways Ticketing Counter Staff Interview Questions and Answers

Updated 6 Jun 2025

Indian Railways Ticketing Counter Staff Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What motivates you to pursue a job at a railway ticket counter?
  • Ans. 

    I am motivated by the opportunity to assist travelers, ensure smooth operations, and contribute to a positive travel experience.

    • Passion for customer service: I enjoy interacting with people and helping them with their travel needs.

    • Interest in the railway industry: I have always been fascinated by trains and the role they play in connecting communities.

    • Desire for a dynamic work environment: Working at a ticket counter o...

  • Answered by AI
  • Q2. What are your qualifications?
  • Ans. 

    I have a strong background in customer service and ticketing systems, along with relevant certifications in hospitality management.

    • Bachelor's degree in Hospitality Management, which provided me with a solid foundation in customer service principles.

    • Completed a certification in Ticketing and Reservation Systems, enhancing my technical skills in managing bookings.

    • Over two years of experience working in a busy ticketing e...

  • Answered by AI
  • Q3. What has been your work experience with AutoCAD?
  • Ans. 

    I have extensive experience using AutoCAD for drafting and design in various projects, enhancing efficiency and accuracy.

    • Utilized AutoCAD for creating detailed architectural plans for residential buildings.

    • Collaborated with engineers to produce mechanical drawings for machinery components.

    • Developed 2D and 3D models for product design, improving visualization for clients.

    • Conducted revisions and updates to existing drawi...

  • Answered by AI
  • Q4. What is three-phase voltage, and how is it used in electrical systems?
  • Ans. 

    Three-phase voltage is a type of electrical power distribution that uses three alternating currents to improve efficiency and reliability.

    • Three-phase systems consist of three wires, each carrying an alternating current that is offset by 120 degrees.

    • This configuration allows for a more constant power delivery compared to single-phase systems.

    • Commonly used in industrial applications, such as powering large motors and hea...

  • Answered by AI
  • Q5. If we offer you a package of twenty lakh per annum, when can you join us?
  • Ans. 

    I am excited about the offer and can join immediately or as per your requirement.

    • I am available to start immediately, as I am eager to begin my role.

    • If you need me to complete any formalities, I can do that quickly.

    • I can also accommodate a start date that aligns with your scheduling needs.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Why do you railway ticket counter job?
  • Ans. 

    I am passionate about customer service and enjoy facilitating travel experiences for others through efficient ticketing.

    • I love interacting with people and helping them plan their journeys, ensuring they have a smooth experience.

    • Working at the ticket counter allows me to utilize my organizational skills to manage bookings and schedules effectively.

    • I appreciate the dynamic environment of a railway station, where every da...

  • Answered by AI
  • Q2. What is your qualification
  • Ans. 

    I hold a degree in Hospitality Management, which equips me with skills in customer service and operations relevant to ticketing.

    • Bachelor's degree in Hospitality Management, focusing on customer service excellence.

    • Completed an internship at a travel agency, gaining hands-on experience in ticketing processes.

    • Certified in customer relationship management, enhancing my ability to handle customer inquiries effectively.

    • Parti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good behaviour

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I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Tc 

(7 Questions)

  • Q1. Railway connecting question
  • Q2. Railway connecting questions
  • Q3. Same as railway question
  • Q4. Same as railway question
  • Q5. Railway connecting question
  • Q6. Same as railway question
  • Q7. Railway connecting question

Interview Preparation Tips

Topics to prepare for Indian Railways Ticketing Counter Staff interview:
  • Google Sketchup
Interview preparation tips for other job seekers - Permanent income in my life. And

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduce
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

ITI mechanical fitter

Round 3 - Technical 

(1 Question)

  • Q1. Mechanical fitter

Interview Preparation Tips

Topics to prepare for Hyderabad Metro Rail Ticketing Counter Staff interview:
  • Hyderabad
Interview preparation tips for other job seekers - Kollapur to wanaparthy

I applied via Sarkari. Result. Com and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was test for sbi CBO means circle based officer

Round 2 - One-on-one 

(1 Question)

  • Q1. It's a personal intervie taken by a panel of 5 members

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composite at interview they will ask questions generaly ok your previous work experience
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Current Profile
Round 2 - Technical 

(1 Question)

  • Q1. TBM and Project Related questions
Round 3 - Technical 

(1 Question)

  • Q1. Detailed Technical questions regarding Geology and Tunneling
Round 4 - HR 

(1 Question)

  • Q1. Salary Negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. What is my job
  • Q2. What is this company name
  • Ans. 

    I'm sorry, but I cannot answer that question without more information.

    • Answered by AI
    • Q3. What is this job
    • Q4. What is your name
    • Q5. What is your age
    • Ans. 

      I prefer not to disclose my age as it is not relevant to my qualifications and experience for this position.

      • Age should not be a factor in determining one's ability to perform a job

      • Experience, skills, and qualifications are more important than age

      • Employers are not allowed to discriminate based on age

      • I am confident that my qualifications and experience make me a strong candidate for this position

    • Answered by AI
    • Q6. What is your work
    • Ans. 

      I oversee daily operations, manage staff, and ensure customer satisfaction.

      • Manage and supervise staff

      • Ensure customer satisfaction

      • Create and implement policies and procedures

      • Monitor inventory and sales

      • Handle customer complaints and resolve issues

      • Train new employees

      • Collaborate with upper management

    • Answered by AI

    I applied via Naukri.com and was interviewed in May 2021. There were 3 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - One-on-one 

    (1 Question)

    • Q1. Banking related timing neft rtgs ..Transaction related
    Round 3 - HR 

    (1 Question)

    • Q1. For salary related and bNking formalities

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Sbi asking all banking related question like neft,rtgs ,Micr code .transactions related etc.
    Round 1 - One-on-one 

    (2 Questions)

    • Q1. About My job profile
    • Q2. My quality and my profile

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Never be afraid of your goal, try to accomplish any goal, don't lose heart, the passion to accomplish the goal, don't forget the name, salt, and mark, always protect your country. Because our country is great and it is our duty to keep it great always, Jai hind...

    Indian Railways Interview FAQs

    How many rounds are there in Indian Railways Ticketing Counter Staff interview?
    Indian Railways interview process usually has 2 rounds. The most common rounds in the Indian Railways interview process are Resume Shortlist.
    What are the top questions asked in Indian Railways Ticketing Counter Staff interview?

    Some of the top questions asked at the Indian Railways Ticketing Counter Staff interview -

    1. What is three-phase voltage, and how is it used in electrical syste...read more
    2. Railway connecting questi...read more

    Tell us how to improve this page.

    Overall Interview Experience Rating

    5/5

    based on 2 interview experiences

    Difficulty level

    Easy 100%

    Duration

    Less than 2 weeks 100%
    View more

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    Indian Railways Ticketing Counter Staff Salary
    based on 16 salaries
    ₹0.4 L/yr - ₹6.5 L/yr
    18% less than the average Ticketing Counter Staff Salary in India
    View more details

    Indian Railways Ticketing Counter Staff Reviews and Ratings

    based on 3 reviews

    4.0/5

    Rating in categories

    4.0

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    4.0

    Work-life balance

    4.0

    Salary

    4.0

    Job security

    4.0

    Company culture

    4.0

    Promotions

    4.0

    Work satisfaction

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