KDK Software Technical Support Executive Interview Questions and Answers

Q1. It's just a telephonic round a normal introduction call
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English grammar skills cheak

Q1. Final round with HR round
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Q1. What are the benefits of using PostgreSQL?
Ans. 
PostgreSQL offers advanced features, reliability, and flexibility for managing complex data efficiently.
• ACID Compliance: Ensures reliable transactions, making it suitable for critical applications like banking.

• Extensibility: Supports custom data types and functions, allowing developers to tailor the database to specific needs.

• Rich Data Types: Includes JSONB for storing JSON data, making it ideal for modern web applicat...read more
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Q2. Are you knowledgeable about the retail industry?
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I have a solid understanding of the retail industry, including its trends, challenges, and technologies.
• Familiar with e-commerce platforms like Shopify and Amazon, which are crucial for retail sales.

• Knowledge of inventory management systems, such as RFID technology, to optimize stock levels.

• Understanding customer relationship management (CRM) tools that enhance customer engagement.

• Awareness of retail trends like omnich...read more
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Q3. Which database management system is better: Oracle or SQL?
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Choosing between Oracle and SQL depends on specific needs; both have unique strengths and use cases.
• Oracle is known for its advanced features like partitioning and clustering, making it suitable for large enterprises.

• SQL Server is often praised for its ease of use and integration with Microsoft products, ideal for small to medium businesses.

• Oracle supports a wide range of programming languages, while SQL Server is tigh...read more
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Q4. Do you know about the Crystal Report
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Crystal Reports is a business intelligence application used for designing and generating reports from a wide range of data sources.
• Crystal Reports allows users to create detailed reports with charts, graphs, and tables.

• It can connect to various data sources like SQL Server, Oracle, and Excel.

• Users can design reports using a drag-and-drop interface, making it user-friendly.

• Reports can be exported to multiple formats, in...read more
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Q1. Dailey roles as a support engineer
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Q2. Previous experience
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Q3. Sql based queries
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Q1. If you are from another field than you wish to join fleetx which is a fleet management solution company.
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Q1. If someone will say no to buy your product how will you convince him.
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To convince someone who says no to buying the product, I would focus on understanding their concerns, addressing them, and highlighting the benefits and value of the product.
• Listen actively to the customer's concerns and objections.

• Empathize with their perspective and show understanding.

• Address their concerns by providing relevant information and evidence.

• Highlight the unique features, benefits, and value proposition o...read more
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Q1. Tell me about yourself
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Q2. Wt do you know about Fleetx
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Fleetx is a fleet management software that helps businesses track and manage their vehicles efficiently.
• Fleetx provides real-time tracking of vehicles to monitor their location and performance.

• It offers features like route optimization, fuel management, and maintenance scheduling.

• Businesses can use Fleetx to improve fleet efficiency, reduce costs, and enhance customer service.

• The software also generates reports and ana...read more
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Q3. How do you handle rejections in sales
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I handle rejections in sales by staying positive, learning from the experience, and moving on to the next opportunity.
• Maintain a positive attitude and don't take rejections personally

• Reflect on the reasons for the rejection and learn from them

• Use rejections as opportunities to improve your sales pitch or approach

• Stay persistent and keep pushing forward to find new opportunities
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Q4. How can you explain usp to clients 🤔
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USP stands for Unique Selling Proposition, which is a unique feature or benefit of a product or service that sets it apart from competitors.
• Explain to clients that USP is what makes their product or service different from others in the market

• Highlight the benefits of the USP and how it solves a specific problem or meets a specific need

• Use examples to illustrate how the USP adds value to the client's business
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Q5. Why join Fleetx
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Join Fleetx for a dynamic work environment, growth opportunities, and innovative solutions in the logistics industry.
• Dynamic work environment with opportunities for growth

• Innovative solutions in the logistics industry

• Strong team collaboration and support

• Opportunity to make a significant impact in the industry

• Competitive compensation and benefits package
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Q6. What do you know about logistics industry? And digitization of fleet operations and maximizing fleet efficiency..??
Ans. 
Logistics industry involves the management of transportation and supply chain operations. Digitization of fleet operations aims to improve efficiency and reduce costs.
• Logistics industry focuses on the movement of goods and materials from one place to another efficiently and cost-effectively.

• Digitization of fleet operations involves using technology such as GPS tracking, telematics, and fleet management software to opti...read more
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Q1. How do you handle objections?
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Q2. Who r Fleetx competitors?
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Fleetx competitors include Locus, FarEye, and LogiNext.
• Locus offers similar fleet management solutions.

• FarEye provides logistics optimization services.

• LogiNext specializes in last-mile delivery tracking.
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Q3. How do you handle team management.?
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Q1. About your technical background. Communication skills, strong points. Sales achievement. About b2b & b2c business. Willing to travel?? Able to work under pressure ?
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Q1. About fleetx products.
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Q1. Introduce yourself
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Q2. Why I hired you
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